Last update: January 10, 2022

    Students, Staff, Faculty, and other Stakeholders are provided a variety of methods for confidential communication. Students are required to fill out End-of-Course Evaluations. Students also may contact the SHSU Dean of Students with grievances, or the COCA to report violations of accreditation standards. 

    All Stakeholders may use the SHSU-COM Feedback Form to provide feedback or address concerns to the COM. 

    Feedback Tools Presentation Graphic 3

      The SHSU-COM Feedback Form offers an anonymous mechanism for all Stakeholders to provide feedback or concerns directly to SHSU-COM leadership. Responses will be reviewed by the Associate Dean for Educational Affairs and forwarded as appropriate to SHSU-COM leadership. 

      To offer an appropriate resolution, please report with the greatest details possible. 

      Resolution summaries updated on a monthly basis.

      SHSU-COM Feedback Resolutions

      Date ReportedReporter ClassificationSummary of ConcernSummary of Resolution



      Systems course -realign material and assessments 

      Course director is aware of the feedback and made some adjustments to the course 



      A faculty/staff behavior  

      Additional diversity training is upcoming.  Identifying the person of concern is important for targeted intervention. 



      Dress code email lacked empathy 

      Not the intention; Timing of email not optimal; MSA followed up with students asking what they can do to help; only sent dress code reminder due to the number of visitors in the building. 



      Comment by faculty in class 

      Faculty member was not aware of the impact of the comment; this was brought to their attention 


      Prefer not to identify 

      Room capacity on the event request form 

      Room capacity was added to the form. 


      Prefer not to identify 

      Emails to students also sent to faculty and staff 

      Medical Student Affairs will work with Ms. Haney to have all things shared with students shared with faculty and staff as well. 

      10.7.21; 10.19.21  

      Faculty; Faculty  

      COM building adopt a fragrance free policy 

      A policy does not exist in SHSU Facilities or Human Resources.  For an individual accommodation, please contact HR.  



      Co-curricular/Extra review sessions schedule 

      A new policy regarding scheduling curricular and co-curricular events was just approved and will be shared COM-wide. 


      Prefer not to identify

      New cleaning product heavily scented 

      The cleaning product being utilized has been reviewed and approved by SHSU Facilities.   



      Research compliance – informed consent and spiritual content 

      This was shared with leadership so that it could be discussed with the course director 



      Student and police officer incident 

      Met with UPD to discuss student interactions and safety concerns