Facilities Management

Welcome to Facilities Management
at Sam Houston State University

Customer Service: 936-294-3663

Facilities Management supports the University's instruction, research, and public service programs by operating and maintaining the facilities both effectively and efficiently.

Contact Information

Mailing address:
2424 Sam Houston Avenue

Facilities Management Box 2357
Huntsville, TX 77341

Physical address:
2424 Sam Houston Avenue Ste. B
Huntsville, TX 77341

Need Customer Service?
Phone: 936-294-3663
Email: FacilitiesCustomerService@shsu.edu

Building Liaisons:
Building Liaison Report

For Critical/Emergency Work Requests, or Work Order & Key Request Questions or Problems,  Please Contact: 936-294-3663 or e-mail FacilitiesCustomerService@shsu.edu

Key Pick Up & Return: Facilities Customer Service- Map

  • Pull into the University Police department parking lot and drive straight through it
  • There will be a blue building to your right that says “Customer Service”. Park in the lot in front of that building and go up to the sidewalk.
  • There is an orange key return on the wall, go in the door beside it that says “Customer Service” and “Bearkat Wheels”.
  • Turn to the left and the Customer Service representatives at the desk will assist you with your keys.
  • Don't forget to bring your Sam ID!