IT@Sam

Outage Notice

For any questions or to report an outage, contact the IT@Sam Service Desk at 936-294-1950.

IT@SAM Service Desk Support Hours:

Main Campus Walk-ins
  • 7:30 a.m. - 6:00 p.m. M-TH
  • 7:30 a.m. - 5:00 p.m. F
The Woodlands Center Walk-ins
  • 8:00 a.m. - 10:00 p.m. M-TH
  • 8:00 a.m. - 5:00 p.m. F
Phones, Chat, and Remote Support
  • 7:30 a.m. - 10:00 p.m. M-Th
  • 7:30 a.m. - 5:00 p.m. F

Cherwell Service Request Catalog

Cherwell Portal 

The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues you need assistance with.