Outage Notice

For any questions or to report an outage, contact the IT@Sam Service Desk at 936-294-1950.

IT@SAM Service Desk Support Hours:

Main Campus Walk-ins

    • 8:00 a.m. – 5:00 p.m. M-F

The Woodlands Center Walk-ins

    • 8:00 a.m. – 5:00 p.m. M-F

Phones, Chat, and Remote Support

    • 7:30 a.m. – 10:00 p.m. M-Th
    • 7:30 a.m. – 5:00 p.m. F

Cherwell Service Request Catalog

Faculty/Staff Portal 
Student Portal

The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues you need assistance with.