- Outages are located on the Services Status page.
For any questions or to report an outage, contact the IT@Sam Service Desk at 936-294-1950.
IT@SAM Service Desk Support Hours
Main Campus Walk-ins
The Woodlands Center Walk-ins
Phones, Chat, and Remote Support
Blackboard & SHSU Online Support
Hours: Sunday - Saturday: 24hrs
Cherwell Service Request Catalog
The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues.