- Outages are located on the Services Status page.
For any questions or to report an outage, contact the IT@Sam Service Desk at 936-294-1950.
IT@SAM Service Desk Support Hours:
The IT@Sam Service Desk will be close during the holiday break, December 23, 2021 - January 3, 2021. As a reminder, to track updates regarding the SHSU network outage scheduled forJanuary 2, 2021 - January 3, 2021, follow us on social media @SHSUServiceDesk.
Phones, Chat, and Remote Support
- 8 a.m. - 5 p.m. M-F
Main Campus Walk-ins -
- 8:00 a.m. – 5:00 p.m. M-F
The Woodlands Center Walk-ins -
Cherwell Service Request Catalog
The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues you need assistance with.