The Central Staff subsection within the Residence Life Department is comprised of members who hold a management or leadership position within the department. The responsibilities of those within Central Staff encompass the maintenance, business, and hall operations while incorporating the department’s mission to provide a safe and inviting learning environment that fosters the success and development of our student residents.
Executive Director for Residence Life and Living-Learning Programs
Joellen Tipton holds ultimate responsibility and authority for the Department of Residence Life and serves as its official representative. All official departmental policies, procedures, and publications are developed with the assistance and approval of the Director. Joellen works directly with the Directors to coordinate routine department functions as well as special projects, such as budgeting and facility renovations. Joellen acts as the housing officer for the Bearkat Learning Community program in conjunction with academics. To contact Joellen or to access her calendar to set up a meeting, please call the Director's Secretary, Robin Pierson, at 936.294.1808, or by email at email@example.com.
Director of Residence Life Business Operations and Technology
Dana Grant is responsible for departmental financial functions, including budgeting and financial statements, and student accounts. Additionally, Dana coordinates the marketing, vending, and technology needs for the department. Dana directly supervises the Assistant Director for Housing Services, Assistant Director for Marketing and Guest Services, Accounting Clerk III, and System Analyst. You may reach Dana by telephone at 936.294.1816 or by email at firstname.lastname@example.org.
Director for Residence Life Hall Staff and Student Development
Kyle Ashton coordinates the department's Hall Staff functions, including oversight of Assistant Directors for Hall Staff Recruitment, Training, and Development, Community Development, Student Discipline, Residence Hall Directors, and Resident Advisors. Kyle also collaborates with Academic partners associated with on-campus Living Communities, including the University’s Faculty in Residence program. Kyle may be reached by calling 936.294.1817 or by email at email@example.com.
Assistant Director for Housing Services
Katy Earp oversees the management of daily operations pertaining to the front office staff, including the Assignments Clerk, Student Relations Representative, Student Accounting Clerk, and Housing Ambassadors. Katy is responsible for maintaining and disseminating information to all current and potential students regarding housing and dining related concerns, changes, or inquiries. Katy is also the primary contact for any contract termination or waiver requests, as well as the creation and maintenance of monthly on-campus reporting. Katy may be reached by calling 936.294.1815 or by email at firstname.lastname@example.org.
Assistant Director for Student Discipline
Wayne Bennett is responsible for all issues concerning discipline in the residence halls. He oversees the student discipline process for residents, monitors the video surveillance systems, and handles damage appeals. Wayne works with other university departments, including the Dean of Students office, University Police Department, and the Counseling Center to ensure a safe environment for residents. Wayne may be reached by calling 936.294.4225 or by email at hou_dwb@ shsu.edu.
Assistant Director for Facilities and Risk Management
Katy Pelton is responsible for organizing, developing and managing the Facilities Maintenance Administration areas of the Department of Residence Life. Her duties include furniture inventory and control, training and professional development, and assessment and customer satisfaction. She also acts as custodial liaison and coordinates staff and contractors. Katy may be reached at 936-294-1813 or by email at email@example.com.
Assistant Director for Residence Hall Staff and Community Development
Zachary Taylor coordinates staffing in the residence halls. In addition to Special Events, RA Conference, RHD supervision, and evaluation of hall staff, Zach coordinates programming for the department, and oversees the Hall Council, RHA, and NRHH programs, as well as the White Hall Resource and Training Area. Zach may be reached by calling 936.294.3155 or by email at firstname.lastname@example.org.
Michael "Scooter" Osborne assists with Residence Life information systems. He determines the operational, technical and support requirements for various system platforms. He also determines location, installation, operation and maintenance needs, as well as trouble shooting technical issues for the Residence Life staff. Scooter may be reached by calling 936.294.3360 or by email at email@example.com.
Assistant Director of Marketing & Guest Services
Sierra Ray is responsible for marketing the Residence Life department. She develops department publications and manages multiple areas of marketing, such as website design, marketing campaigns, digital signage and social media communications. Sierra presents at events such as New Student Orientation and Saturdays at Sam. Sierra may be reached by calling 936.294.2559 or by email at firstname.lastname@example.org.