IT@Sam

Outage Notice

For any questions or to report an outage, contact the IT@Sam Service Desk at 936-294-1950.

IT@SAM Service Desk Support Hours:

Phones, Chat, and Remote Support 

    • 8 a.m. - 10 p.m. M-Th
    • 8 a.m. - 5 p.m. F

Main Campus Walk-ins

    • 8:00 a.m. – 6:00 p.m. M-TH
    • 8:00 a.m. – 5:00 p.m. F

The Woodlands Center Walk-ins

    • 8:00 a.m. – 10:00 p.m. M-TH
    • 8:00 a.m. – 5:00 p.m. F

Cherwell Service Request Catalog

Faculty/Staff Portal 
Student Portal

The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues you need assistance with.