Connect to Internet

Sam Houston understands that access to the internet is a crucial aspect of academic life; therefore, it is provided on campus to students, employees, and guests. Use the options below to learn how to connect your personal device to SHSU internet services while on campus. SHSU-issued managed desktops and laptops are designed to connect automatically.

A SHSU member is an enrolled student, current employee, or active affiliate with an SHSU username and password.

Wireless provides internet over the air, while wired provides internet via an ethernet cable.

How To Connect Device

  1. Open Settings.
  2. Select Wi-Fi.
  3. Select Eduroam from the list of networks.
    iPhone List of Networks
  4. Enter your SHSU email address and password.
  5. Select Join.
    iPhone Username and Password
  6. If you receive a notification regarding a certificate, select Trust.
    iPhone Trust Network

  1. Open Settings.
  2. Select Wi-Fi.
  3. Select samnet-guest.
    iPhone Networks
  4. Login with your username and password if you created an account within the last 7 days. Otherwise, Select Or register for guest access under the login button.
    iPhone Register for Guest
  5. Enter your first name, last name and email address (must be a non-SHSU email address).
  6. Scroll through the Acceptable Use Policy and place a checkmark in the box for I agree to the terms and conditions.
  7. Select Create.
    iPhone Guest Info Create
  8. A guest account is created. A confirmation screen will display and an email is sent.
    iPhone Guest Account Created
  9. Check the email for the username and password to access the samnet-guest network.
    iPhone Guest Email
  10. Return to the login page to enter your username and password.

  1. Open Settings.
  2. Select Wi-Fi.
  3. Select Eduroam.
    Android List of Networks Eduroam
  4. Enter shsu.edu for the Domain.
  5. Enter SHSU email address and password and select Join.
    Android Eduroam Settings

  1. Open Settings.
  2. Select Wi-Fi.
  3. Select samnet-guest.
    Android Network List
  4. Login with your username and password if you created an account within the last 7 days. Otherwise, Select Or register for guest access under the login button.
    Android Register for Guest
  5. Enter your first name, last name and email address (must be a non-SHSU email address).
  6. Scroll through the Acceptable Use Policy and place a checkmark in the box for I agree to the terms and conditions.
  7. Select Create.
    Android Guest Form
  8. A guest account is be created and a confirmation screen will display. An email is sent with username and password.
    Android Guest Created
  9. Return to the login page to enter your username and password.

  1. Select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow  to see if it appears there.
    Windows Network Icon
  2. Select Eduroam.
  3. Enter your SHSU email address and password.
  4. Select Join.

  1. Connect the ethernet cable to the device.
  2. Depending on device settings,
    1. A pop up will display requesting your SHSU username and password.
    2. If a pop up does not display, open a web browser to sign in with your SHSU username and password.

  1. Select the Network icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow  to see if it appears there.
    Windows Network Icon
  2. Select samnet-guest.
  3. Login with your username and password if you created an account within the last 7 days. Otherwise, Select Or register for guest access under the login button.
  4. To create a guest account, enter your first name, last name, and mail address (must be a non-SHSU email address).
  5. Scroll through the Acceptable Use Policy and place a checkmark in the box for I agree to the terms and conditions.
  6. Select Create.
  7. A guest is created, a confirmation page will display and an email will be sent with the username and password.
  8. Return to the login page and enter your login information from the email to access the samnet-guest network.

  1. Select the Apple menu.
    The Apple
  2. Select System Settings.
  3. Select Wi-Fi.
    Apple WifiIcon
  4. Select Eduroam.
  5. Enter your SHSU email address and password.
  6. Select Join.

  1. Connect the ethernet cable to the device.
  2. Depending on device settings,
    1. A pop up will display requesting your SHSU username and password.
    2. If a pop up does not display, open a web browser to sign in with your SHSU username and password.

  1. Select the Apple menu.
    The Apple
  2. Select System Settings.
  3. Select Wi-Fi.
    Apple Wifi Icon
  4. Select samnet-guest.
  5. Login with your username and password if you created an account within the last 7 days. Otherwise, Select Or register for guest access under the login button.
  6. To create a guest account, enter your first name, last name, and mail address (must be a non-SHSU email address).
  7. Scroll through the Acceptable Use Policy and place a checkmark in the box for I agree to the terms and conditions.
  8. Select Create.
  9. A guest is created, a confirmation page will display and an email will be sent with the username and password.
  10. Return to the login page and enter your login information from the email to access the samnet-guest network.

Find the Mac Address

To get started, you will need the MAC address of the device.  

  1. Navigate to Settings.
    Xbox Navigate to Settings
  2. In the General options, select Network Settings.
    Xbox General Settings
  3. In Network Settings, select Advanced Settings.
    Xbox Network Settings
  4. The MAC addresses is listed in Advanced Settings.
    Xbox Network Advanced Settings
  5. Once you have the MAC address, register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing
  7. Connect the device to the network.

Connect Device to the Network

  1. Navigate to Settings.
    Xbox Navigate toSettings
  2. In the General options, select Network Settings.
    Xbox Network Settings
  3. In Network Settings, select Set up wireless network.
    Xbox Select New Network
  4. On the list of connections, select samnet-guest. 
    Xbox Select SamNet Guest

Find the MAC Address

To get started, you will need the MAC address of the device. 

  1. Navigate to Settings.
    Xbox Navigate to Settings
  2. In the General options, select Network Settings.
    Xbox General Settings
  3. In Network Settings, select Advanced Settings.
    Xbox Network Settings
  4. The MAC addresses is listed in Advanced Settings.
    Xbox Network Advanced Settings
  5. Once you have the MAC address, you need to register the device in MyDevices. 

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing
  7. Connect an ethernet cable to the device to connect to the network.

Find the MAC Address

To get started, you will need the MAC address of the device.

  1. Navigate to System Settings.
    Switch Selec tSettings
  2. In the System Settings options, select Internet. The MAC address will be listed in Connection Status.
    Switch MAC Address
  3. Once you have the MAC address, register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to MyDevices.
    Device Listing
  7. Connect the device to the network.

Connect Device to the Network

  1. Navigate to System Settings.
    Switch Selec tSettings
  2. In the System Settings options, select Internet.
  3. In Internet options, select Internet Settings.
    Switch System Settings
  4. On the list of connections, select samnet-guest. 
    Swtich Select SamNet Guest

Find the MAC Address

To get started, you will need the MAC address of the device.

  1. Navigate to System Settings.
    Switch Selec tSettings
  2. In the System Settings options, select Internet. The MAC address will be listed in Connection Status.
    Switch MAC Address
  3. Once you have the MAC address, register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to MyDevices.
    Device Listing
  7. Connect an ethernet cable to the device to connect to the network.

Find the MAC Address

To get started, you will need the MAC address of the device.

  1. Navigate to Settings.
    PS4 Navigate to Settings
  2. In the Settings options, select Network.
    PS4 Settings Options
  3. In Network options, select View Connection Status.
    PS4 Network Options
  4. The MAC address is listed in View Connection Status.
    PS4 MAC Addresses
  5. Once you have the MAC address, register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is now added to MyDevices.
    Device Listing
  7. Connect the device to the network.

Connect Device to the Network

  1. Navigate to Settings.
    PS4 Navigate to Settings
  2. In the Settings options, select Network.
    PS4 Settings Options
  3. In Network Settings, select Set up Internet Connection.
    PS4 Network Options
  4. Select Use Wi-Fi.
    PS4 Select Use WiFi
  5. Then select Easy.
    PS4 Select Easy WiFi
  6. On the list of connections, select samnet-guest.
    PS4 Selec tSamNet Guest

Find the MAC Address

To get started, you will need the MAC address of the device.

  1. Navigate to Settings.
    PS4 Navigate to Settings
  2. In the Settings options, select Network.
    PS4 Settings Options
  3. In Network options, select View Connection Status.
    PS4 Network Options
  4. The MAC address is listed in View Connection Status.
    PS4 MAC Addresses
  5. Once you have the MAC address, register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is now added to MyDevices.
    Device Listing
  7. Connect an ethernet cable to the device to connect to the network.

Find the MAC Address

To get started, you will need the MAC address of the device.

  1. Navigate to Settings.
    PS5 Navigate to Settings
  2. In the Settings options, select Network.
    PS5 Settings
  3. In Network options, select View Connection Status. The MAC address will be listed in View Connection Status.
    PS5 MAC Addresses
  4. Once you have the MAC address, register the device in MyDevices.

Register the Device 

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is now added to MyDevices.
    Device Listing
  7. Connect the device to the network.

Connect Device to the Network

  1. Navigate to Settings.
    PS5 Navigate to Settings
  2. In the Settings options, select Network.
    PS5 Settings
  3. In Network settings, select Settings, then select Set up Internet Connection.
    PS5 Set Up Internet Connection
  4. On the list of connections, select samnet-guest.
    PS5 Select SamNe tGuest

Find the MAC Address

To get started, you will need the MAC address of the device.

  1. Navigate to Settings.
    PS5 Navigate to Settings
  2. In the Settings options, select Network.
    PS5 Settings
  3. In Network options, select View Connection Status. The MAC address will be listed in View Connection Status.
    PS5 MAC Addresses
  4. Once you have the MAC address, register the device in MyDevices.

Register the Device 

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is now added to MyDevices.
    Device Listing
  7. Connect an ethernet cable to the device to connect to the network.

Find the MAC Address

To use the Chromecast, you will need the MAC Address.

Locate the MAC address during Chromecast setup
  1. From the Connect to Wi-Fi screen of the setup process, in the top right, tap More.
  2. Tap Show MAC Address.
  3. Register the device in MyDevices.
Locate the MAC address after Chromecast setup
  1. Open the Google Home app.
  2. Touch and hold your device's tile.
  3. At the top right, tap Settings Device information.
  4. Under Technical information, check your MAC address.
  5. Register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing
  7. Connect the device to the network.

Connect the Device to the Network

  1. Make sure your mobile device or tablet is linked to the same account as your Chromecast.
  2. Open the Google Home app.
  3. Touch and hold your device's tile.
  4. Tap Device information
  5. Tap Wi-Fi.
  6. Select samnet-guest.

The Chromecast can be used with an ethernet cable with the use of an adapter. SHSU does not provide the adapter.

Find the MAC Address

To use the Chromecast, you will need the MAC Address.

Locate the MAC address during Chromecast setup

  1. From the "Connect to Wi-Fi" screen of the setup process, in the top right, tap More.
  2. Tap Show MAC Address.
  3. Register the device in MyDevices.

Locate the MAC address after Chromecast setup

  1.  Open the Google Home app.
  2. Touch and hold your device's tile.
  3.  At the top right, tap Settings Device information.
  4. Under Technical information, check your MAC address.
  5. Register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing

Connect the Device to the Network

  1. Connect the Chromecast to a HDMI port on the TV. 
  2. Plug the ethernet adapter to the micro-USB port on the Chromecast.
  3. Connect the ethernet cable to the ethernet adapter.
  4. Plug the ethernet cable into the ethernet port.

Find the MAC Address

To use the Roku, you will need the MAC address.

  1. Open the Roku app on your mobile device.
  2. Select Settings.
  3. Select About.
  4. MAC Address will be listed there.
  5. You can also find the MAC Address on the bottom or back of your Roku.
  6. Add the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing
  7. Connect the device to the network.

Connect the Device to the Network

  1. Using your Roku remote, select Settings.
  2. Select Network.
  3. Select Wireless (Wi-Fi).
  4. Select Set up new Wi-Fi connection.
  5. Select samnet-guest.

Find the MAC Address

To use the Roku, you will need the MAC address.

  1. Open the Roku app on your mobile device.
  2. Select Settings.
  3. Select About.
  4. MAC Address will be listed there.
  5. You can also find the MAC Address on the bottom or back of your Roku.
  6. Add the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing

Connect the Device to the Network

  1. Connect an Ethernet adapter to the Roku then connect the network cable to the Ethernet port of the compatible adapter.
  2. Select Home on the remote.
  3. Scroll and select Settings.
  4. Select Network.
  5. Select Set up connection.
  6. Choose Wired.
  7. When selecting Wired, the device will automatically connect to the network and the internet.

Find the MAC Address

To use the Smart TVs, you will need the MAC address.

On Apple TV

  1. Open the menu options and go to Settings.
  2. Click on General, then click on About.
  3. MAC address is displayed as Wi-Fi Address or Wireless ID.

On Samsung Smart TV

  1. Open the Settings menu.
  2. Select Support.
  3. Select About this TV or Contact Samsung.
  4. Scroll down to where the MAC address is displayed.

On Sharp Smart TV

  1. Open the TV's menu, select Initial Setup, and press Enter on the remote.
  2. Select Internet Setup, then select Network Setup.
  3. Select Connection Type, then highlight WIRED and press Enter.
  4. Select IP Setup and the MAC Address should be displayed at the bottom of the page.

On Sony Smart TV

  1. Press the Home button on the remote.
  2. Scroll to Settings and press Enter, then select Preferences.
  3. Select Setup, press Enter, and then scroll to and select Network Setup.
  4. Select Network Setup ‐ Status and your MAC Address should be displayed on screen - be sure it specifies Wired and not Wireless.

On Vizio Smart TV

  1. Press Menu on the remote, then scroll to Network and press OK.
  2. Select Network Connection, then scroll to and select Manual Setup to reach the IP Settings menu.
  3. The bottom of the menu should display the RJ45 MAC Address ‐ Do not register the wireless MAC Address.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing
  7. Connect the device to the network.

Connect the Device to the Network

  1. Open Settings.
  2. Navigate to Wi-Fi.
  3. Select samnet-guest.

While most smart TVs have an ethernet port, we suggest locating it before proceeding.

Find the MAC Address

To use the Smart TVs, you will need the MAC address.

On Apple TV

  1. Open the menu options and go to Settings.
  2. Click on General, then click on About.
  3. MAC address is displayed as Wi-Fi Address or Wireless ID.

On Samsung Smart TV

  1. Open the Settings menu.
  2. Select Support.
  3. Select About this TV or Contact Samsung.
  4. Scroll down to where the MAC address is displayed.

On Sharp Smart TV

  1. Open the TV's menu, select Initial Setup, and press Enter on the remote.
  2. Select Internet Setup, then select Network Setup.
  3. Select Connection Type, then highlight WIRED and press Enter.
  4. Select IP Setup and the MAC Address should be displayed at the bottom of the page.

On Sony Smart TV

  1. Press the Home button on the remote.
  2. Scroll to Settings and press Enter, then select Preferences.
  3. Select Setup, press Enter, and then scroll to and select Network Setup.
  4. Select Network Setup ‐ Status and your MAC Address should be displayed on screen - be sure it specifies Wired and not Wireless.

On Vizio Smart TV

  1. Press Menu on the remote, then scroll to Network and press OK.
  2. Select Network Connection, then scroll to and select Manual Setup to reach the IP Settings menu.
  3. The bottom of the menu should display the RJ45 MAC Address ‐ Do not register the wireless MAC Address.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing

Connect the Device to the Network

  1. Find the Ethernet port on the back of the TV.
  2. Connect an Ethernet cable from the Ethernet wall port to the port on the TV.
  3. If the TV does not automatically connect, select Menu on the TV’s remote and then go to Network Settings.
  4. Select the option to enable wired internet.

Find the MAC Address

To use the Firestick, you will need the MAC address.

  1. From the Home screen, press Menu.
  2. Select Settings. You should see the Wi-Fi MAC Address located in the Device Info section.
  3. Register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing
  7. Connect the device to the network.

Connect the Device to the Network

  1. From the Home screen, use your Fire TV remote to select Settings.
  2. Select Network. Your device will automatically detect nearby networks. 
  3. Select samnet-guest.

The Firestick can be used with an ethernet cable with the use of an adapter. SHSU does not provide the adapter.

Find the MAC Address

To use the Firestick, you will need the MAC address.

  1. From the Home screen, press Menu.
  2. Select Settings. You should see the Wi-Fi MAC Address located in the Device Info section.
  3. Register the device in MyDevices.

Register the Device

  1. Visit mydevices.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. On the My Devices screen, select Add.
    Select Add
  5. On the Add Device screen, fill in the fields and select Submit.
    Device Info Submit
  6. Your device is added to My Devices.
    Device Listing

Connect the Device to the Network

  1. Connect the Firestick to a HDMI port on the TV. 
  2. Plug the ethernet adapter to the micro-USB port on the Firestick.
  3. Connect the ethernet cable to the ethernet adapter.
  4. Plug the ethernet cable into the ethernet port.

Prohibited Devices

To ensure network security while providing reliable internet access, the following devices are not supported on the SHSU network:

  • Routers
  • Wireless printers without cloud printing option
  • Personal surveillance cameras (e.g., Nest Cameras)

How to Sponsor a Guest

A guest is someone visiting the university with an invitation from a faculty member or staff. Faculty and staff may sponsor a guest for up to 14 days and faculty and staff are responsible to all guest internet activity. 

  1. Go to the website sponsor.shsu.edu.
  2. Sign in with your SHSU username and password if prompted.
  3. Scroll through the Acceptable Use policy and select I Agree.
    AUP Agree
  4. Ensure Create Account is selected and select the type of guest.
    1. Known: You know the First and Last Name and email address of the guest.
    2. Random: Unavailable to users.
    3. Import: You can upload a .CSV file that includes First Name, Last Name, Email address and Reason for visit (template download provided in portal).
      Type of Guest Account
  5. Fill out the Guest Information.
  6. In the Access Information section, you can leave at the default of 5 days or update the duration or time frame the guest will need access.
  7. Select Create.
    Guest Info
  8. A confirmation will display with the guest information.
    Guest Account Confirmation
  9. Guests receive an email with the username and password to use to login to the samnet-guest wireless network.
    Guest Email