Remote Work for Faculty

SHSU provides many tools and services that connect you to your colleagues, students and campus from anywhere.



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Remote Teaching

Remote Teaching


Before working remotely, consider the following required technology:


  • How do I check out a laptop to work remotely?

    It is essential that you are able to work when needed. Though some positions don't require laptops for daily use, emergency situations do occur making it a necessity for you to have a device that enables you to work remotely.

    You can request a laptop by simply logging in to Katalyst and selecting “Request Loaner Laptop” on the first page then fill out the form.

  • How do I verify I have a secure internet connection?

    It is important to use a secure internet connection when working from a wireless network that is not part of the SHSU network.

    To find out how you can keep your work and private information secure when working remotely, use this Securing Your Home Network article as your guide.

  • How do I use Duo from home?

    As a reminder, Duo is a convenient way to increase the security of your work and information. Additionally, Duo protects all campus users by limiting the ability for a cybercriminal to use your account for malicious activity.

    Prior to working remotely, confirm that you have Duo Push set up. If you have your office phone set up as your contact to authenticate, you will not be able to access various SHSU sites that you may use, such as Banner.

  • Am I required to have a webcam and microphone?

    While webcams are not necessary, it does give your students an in person perspective to your teaching. However, some students may not have access to webcams during emergency situations. Consider recording lectures or providing presentations documenting what you are teaching.

    Confirm that your webcam and microphone are working prior to attempting to teach a class online.

    For help with any technical difficulties, please contact the IT@Sam Service Desk.

  • How do I ensure instructional continuity when moving from in-person to online classes?

    To assist you in verifying you are following instructional continuity, take a look at this guide and Quick Tool Crosswalk from SHSU Online.

  • Can I forward my phone?

    Yes. You can forward your phone anywhere (even to a long distance number) at no charge.

    Using Cisco Jabber (which you can use from anywhere), you can forward your phone by following the instructions in the Forward Calls section in the Quick Start guide. This is preferred as you would not have to provide your personal number. Also, any calls you receive or place through Jabber will show on caller ID as your SHSU office number.

    Another option is to log into the Self Care Portal from your campus workstation (or to set your call forwarding. After logging in, select Call Forwarding from the left-hand menu, and then set your forwarding as needed. Remember to include a preceding 8 for off campus numbers.


    Additionally, you can redirect incoming calls to another number, from your physical office phone using our Call Forwarding technology tutorials. Remember that when using this option, any calls placed will show as your personal phone number.

    Last, but not least, contact the Service Desk at (936) 294-1950 with your extension and the number it should be forwarded to and IT@Sam will take it from there! 

  • How can I access my documents from home?

    If you use Microsoft OneDrive, you can access your documents from anywhere and collaborate remotely from any device. You also have 1TB of storage (that's a lot!). 

    Review this brief Security Tip to ensure you are using OneDrive securely. Once you have reviewed the article, go to the Office 365 Online technology tutorial to get started!

    Additionally, you use Remote Desktop Connection to access network drives such as the T:\ and S:\ drives.


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Remote Teaching





For additional information or assistance, contact the IT@Sam Service Desk at (936) 294-1950