General operating hours for the campus are 8:00 am to 5:00 pm Monday through Friday. It is the policy of the University that other than during normal working hours, all buildings shall be locked unless a scheduled program or activity is in progress. All buildings, offices, and classrooms are to be locked when they are not occupied.

Request Key and/or Card Access

All key and card request are processed through SamWeb and are issued for the purpose of conducting University business only. If you need both card access and a physical key, you will need to submit separate requests.

Card Access

Your BearKat OneCard is your key. The card is ready to use once you receive the confirmation email. Employees will use their card for after hours access. If your card doesn’t work, you will need to contact the BearKat OneCard office.

Request Access BearKat OneCard

Physical Keys

The employee will receive an email once the key is ready for pick-up. Employees will need to drive to Facilities Customer Service to obtain and return their key.

Request Access Get Directions

Lost or Stolen? If your card is lost or stolen, call the BearKat OneCard office immediately for deactivation of the card. A lost or stolen key charge will be assessed to any employee or student worker who loses or has a key stolen. If the key is stolen, you must contact the University Police Department at 936.294.1800. Once the key has been paid for, replacement keys can be obtained by forwarding a copy of the paid invoice to Facilities Management Customer Service.

After Hours Building Access

Employees hosting events after hours will need to request After Hours Building Access, which will

  • Ensure heating or cooling units are on
  • Schedule card access buildings to unlock
  • Notify Public Safety Services
  • Notify the Building Liaison

We cannot unlock doors with physical keys after hours. The host will need to coordinate with the responsible party of the space being utilized. Access services technicians can be called out for a fee. Custodial staff and Police officers cannot open doors for after hour special events.

Request After Hours Access

Residence Hall Access

Residents will use their BearKat OneCard to gain access to their assigned hall. If you lose your ID, you must contact the Residence Life, your RA, and/or BearKat OneCard office to deactivate your card. For more details, visit Residence Life.