Unity Voicemail: Deleting Voicemails

Voicemail messages can be deleted from different locations, which include the Cisco Jabber desktop app, Outlook, the Unity Voicemail website and the phone. Once a voicemail is deleted from one location, it is deleted from all locations.

To delete a voicemail from the Cisco Jabber desktop app, Outlook or Unity Voicemail website:

1. Select the voicemail

Cisco Jabber desktop app

Jabber Client

Outlook

Outlook

Unity Voicemail website

Website

2. Press Delete on the keyboard

To delete a voicemail from the desktop phone:

  1. Select the messages button
  2. Enter the PIN
  3. Messages will be played
  4. Select 3 to delete a message