Unity Voicemail: Updating Greeting

Use the below instructions set up or change your voicemail greeting using the desktop phone.

  • Personal Line:

    On-Campus:

    1. Ensure the PIN is set up.
    2. Select the messages button on the phone
    3. When prompted, select option 4 (Setup Options)
    4. Then select option 1 (Change Greeting) and follow the prompt

    Off-Campus:

    1. Ensure the PIN is set up.
    2. Dial 936-496-MAIL(6245)
    3. Press *, then enter the phone extension (Ex. *43476)
    4. When prompted, select option 4 (Setup Options)
    5. Then select option 1 (Change Greeting) and follow the prompt
  • Shared Department Line:

    On-Campus:

    1. Ensure the PIN is set up.
    2. Select the messages button on the phone
    3. Enter * and the phone extension (Ex. *43476)
    4. When prompted, select option 4 (Setup Options)
    5. Then select option 1 (Change Greeting) and follow the prompt

    Off-Campus: 

    1. Ensure the PIN is set up.
    2. Dial 936-496-MAIL(6245)
    3. Press *, then enter the phone extension (Ex. *43476)
    4. When prompted, select option 4 (Setup Options)
    5. Then select option 1 (Change Greeting) and follow the prompt