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Fall 2025 financial aid will begin paying on your SHSU account balance on August 15th.
Leadership
| Director | Amy Wilson |
| Associate Director | Erin Carpenter |
| Associate Director | Laura Ringo |
| Associate Director | Ace Thomas |
| Associate Director | Lisa Namken |
| Associate Director | Kristy Mills |
| Associate Director | Kristal Luna |
| Assistant Director, College of Osteopathic Medicine | Keegan Gross |
Administrative Staff
| Administrative Coordinator III | Maria Sorto |
Counselors
| Associate Director | Kristy Mills |
| Senior Counselor | Ale Llamas |
| Counselor (Graduates and Special Populations) | Marissa Green |
| Counselor (Last name: A-F, N-O) | Wilmer Sanchez |
| Counselor (Last name: G-M) | Makayla Harris |
| Counselor (Last name: P-Z) | Kriscian Hernandez |
| Counselor, Reports | Danyela Saldana |
Customer Service
| Associate Director | Lisa Namken |
| Customer Service Coordinator | Stormi Evans |
| Customer Service Assistant | Jennifer Gregory |
| Customer Service Assistant | Amanda Soza |
| Customer Service Assistant | Nicole Llopis |
| Customer Service Assistant | Brittany Bonner |
Document Management
| Associate Director | Lisa Namken |
| Customer Service Coordinator | Stormi Evans |
| Document Management | Jayla Walker |
Fund Accounting Area
| Associate Director | Erin Carpenter |
| Fund Coordinator | Angela Cockrell |
| Fund Specialist | Catherine Aguilar |
| Fund Specialist | Jill Bergman |
| Work-Study | Carla Sanders |
Eligibility
| Associate Director | Erin Carpenter |
| Eligibility Coordinator | Perla Escoto |
| Loan Processor | Racheale Fite |
| State Grants | Dawn Phetteplace |
| Eligibility Assistant | Nicolas Casper |
| Eligibility Specialist |
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Technology
| Associate Director of Operations | Kristal Luna |
| System Analyst and Solutions Support | Zachary Pacheco |
| System Analyst and Solutions Support | Carolyn Murray |
Scholarships
| Director | Amy Wilson |
| Scholarship Coordinator | Lacey Price |
| Scholarship Specialist | Sierra Nixon |
Verification
| Associate Director | Laura Ringo |
| Processing Coordinator | Lacey Kinkelaar |
| Verification Specialist | Matthew Parrott |
| Verification Specialist | Ashley Thompson |
| Verification Specialist | Christie Collins |
Student Money Management
| Associate Director | Ace Thomas, MA, CPFC® |
| Program Coordinator | Joseph Mesa, MBA, CPFC® |
| Program Coordinator | America Alvarado, CPFC® |
| Personal Financial Coach | Angelica Devera, CPFC® |
| Personal Financial Coach | Amanda Anway, CPFC® |
| Personal Financial Coach | Alyssa Fox, CPFC® |
| Personal Financial Coach | Robert Fernandez, CPFC® |
| Personal Financial Coach | Sylvia Baeza, CPFC® |