Deployment, Tuition Assistance, and Veterans Benefits

Military Deployment

  • Refunds for Reservist/National Guard Called into Active Duty

    If you’re a reservist or member of the National Guard called into duty after the start of a semester as a result of U.S. military demands, you have three options about what to do with the tuition and fees you’ve paid to attend a public college or university in Texas. According to state statutes and Coordinating Board rules, you can choose to have your college or university:

    • Refund the tuition and fees you've paid for the semester;
    • Grant you (if you’re eligible under the institution's guidelines) an incomplete grade in all courses by designating "X" (Incomplete) on your transcript;
    • As determined by the instructor, assign an appropriate final grade or credit to you, if you have satisfactorily completed a substantial amount of coursework and demonstrated sufficient mastery of the material.

    Please Note:
    There are no provisions for refunds for active duty service members who are deployed as a result of military orders or for individuals who chose to enter into the service. The provisions listed above apply only to individuals called into active military service.

  • Active Duty Service Members

    There are no provisions for refunds for active duty service members who are deployed as a result of military orders or for individuals who chose to enter into the service.

    If are you needing to make changes to your enrollment, you have options as listed below.

    If you are using Tuition Assistance, it is recommended to also refer to your Education Counselor regarding the potential changes to your schedule.

    If you are using a GI Bill benefit, please refer to the Veterans Resource Center and contact Veterans Affairs at (888) 442-4551.

What are my options?

  • Resignation
    1. Submit Resignation Form
    2. Then send an email to from your SHSU email account:
      • Please include the following information in the subject line:
        “Resignation Additional Documents – Military Orders (Sam ID 000xxxxxx)”
      • Attach official military orders to the email
    3. A response will then be provided within five business days regarding the resignation status.
  • Dropping Course(s)

    What is dropping?

    • If you are enrolled in multiple courses and needing to drop a class (but not all of your classes), dropping may be an option.
    • Courses dropped after Census Day earn a grade of "Q."
    • However, if you are seeking to drop your only class for the term, you must submit a resignation request.

    See more information on Q Drops for details.

  • Incomplete Grade (Approved by Instructor)
    1. The student should contact each individual instructor to request a grade of “Incomplete” for each desired course.
    2. Each request for a grade of "X" is reviewed at the discretion of the instructor. If the request is approved by the instructor, a grade of "X" will be assigned for the approved course.
    3. Students will then have one semester to complete the coursework and earn the appropriate grade for each course with an Incomplete grade.
  • Combine Options
    Students may choose to drop some courses and/or request Incompletes for other courses. Please see the above tabs for information regarding dropping courses and requesting Incompletes, respectively.

Tuition Assistance

  • What Is Tuition Assistance?

    Tuition Assistance

    Each branch of service handles Tuition Assistance differently. To find out how to get started, visit your Educational Services Officer (ESO) or Education Counselor within your branch of military service for guidance.

    Air Force

    If you're actively serving in the Air Force, Air Force Reserves, Air National Guard, apply for TA through the Air Force Virtual Education Center (AFVEC).

    Army, Army Reserve, and Army National Guard

    If you are in the Army, Army Reserve, or Army National Guard, apply for TA through ArmyIgnitED.

    Additional Information

    For more information, contact your military branch for details on TA eligibility and the specific branch process for the submission of TA form:

    Payment Due Dates

    If you are using military Tuition Assistance (TA), the servicemember must meet the payment deadline for the semester. See payment due dates on Cashier's webpage

  • How to Use Tuition Assistance at SHSU (Army)
    1. Submit Education Path

      Select your Education Path in ArmyIgnitED and receive approval/verification in ArmyIgnitED from your Army Education Counselor. You will then need to receive approval/verification for the Education Path by Sam Houston State University.
      Note: Prior to getting approved for your path, you must be fully accepted into Sam Houston State University for that requested program.
    2. Register for classes through MySam

      Note: Please adhere to pertinent insitutional and ArmyIgnitED deadlines.
      • See Sam Houston State University's registration deadlines.
      • All classes must be registered prior to the first class day of the term.
      • Please refer to your military Education Counselor for any steps and deadlines pertinent to ArmyIgnitED and Tuition Assistance requests.
    3. Verify all courses registered at SHSU are loaded and displaying in ArmyIgnitED, then request for TA approval

      Please refer to your Army Education Counselor for TA approval requirements and turnaround time.
      Note: If you do not see your courses in ArmyIgnitED within 7 business days after registration, please contact us at
    4. Meet all payment deadlines for the term

      See Cashier's payment due dates.

Veterans Benefits

  • What Veterans Benefits Are Available?

    SHSU's Veterans Resource Center provides comprehensive information regarding veterans benefits. See more details at Veterans Resource Center page.

  • What If I Need to Change My Schedule (Add, Swap, Drop, or Resign)?

    If you are using a VA Educational Benefit, you must contact Veterans Resource Center at 936-294-1046 to have your Veterans Cert hold removed. Changing your schedule after you have been certified could delay your benefit payments. It could also create an overpayment resulting in a debt to you with the VA or SHSU.

    It is also recommended to discuss potential financial and educational impacts regarding the schedule change with the Department of Veterans Affairs Education Office by calling 1-888-442-4551 and the Veterans Resource Center at 936-294-1046.