Updating SHSU Password

Your password expires every 6 months. It is important that you reset it in order to keep access to your account. There are a few ways that you can reset your SHSU password. If your password expires, you can reset it as long as you have access to your off-site contact.

• Changing Your University Password
  • Self-Service Account Management
    
    • Go to: https://account.shsu.edu/domain/Password-Change
    • Log in with your SHSU credentials if not on a campus computer.
    • Change your password following the directions on the page

  • Desktop (Windows)
    • Sign into your computer account on campus
    • Hit Ctrl+Alt+Del
    • Select Change Password
    • Enter your old then new password

  • Desktop (Mac)
    • Go to the Apple Logo at the top right corner
    • Select System Preferences
    • Under the System heading, go to Accounts
    • Select Change Password
• Resetting an Expired University Password
  • Go to the SHSU homepage
  • Select SamWeb at the top
  • Select Forgot Your Password
  • Enter your Username and full 9-digit SamID
  • You will be asked to select your off-site contact
  • Follow the instructions sent to your off-site contact
  • If you don’t have access to your current off-site contact, you will need to contact the Service Desk at 936-294-1950.
• Updating Your Off-Site Contact

  In order to reset your expired password you will need to keep a current off-site contact on file, email address or cell phone number. Follow the instructions below to update your off-site contact:

  • Log into SamWeb
  • Select the IT@Sam link in the left navigation menu
  • Select the Off-site Contact Preferences link in the left navigation menu