Updating SHSU Password

Your password expires every 6 months. It is important that you reset it in order to keep access to your account. There are a few ways that you can reset your SHSU password. If your password expires, you can reset it as long as you have access to your off-site contact.

  • Changing Your University Password
    • SamWeb
      • Sign into SamWeb
      • Select IT@Sam on the left hand side
      • Select Account Password Change
      • Change your password following the directions on the page
    • Desktop (Windows)
      • Sign into your computer account on campus
      • Hit Ctrl+Alt+Del
      • Select Change Password
      • Enter your old then new password
    • Desktop (Mac)
      • Go to the Apple Logo at the top right corner
      • Select System Preferences
      • Under the System heading, go to Accounts
      • Select Change Password
  • Resetting and Expired University Password
    • Go to the SHSU homepage
    • Select SamWeb at the top
    • Select Forgot Your Password
    • Enter your Username and full 9-digit SamID
    • You will be asked to select your off-site contact
    • Follow the instructions sent to your off-site contact
    • If you don’t have access to your current off-site contact, you will need to contact the Service Desk at 936-294-1950.
  • Updating Your Off-Site Contact

    In order to reset your expired password you will need to keep a current off-site contact on file, email address or cell phone number. Follow the instructions below to update your off-site contact:

    • Log into SamWeb
    • Select the IT@Sam link in the left navigation menu
    • Select the Off-site Contact Preferences link in the left navigation menu