IT@Sam - Technology Tutorials
Change Password
Changing Your University Password
Your password expires every 6 months. It is important that you reset it in order to keep access to your account. There are a few ways that you can reset your SHSU password:
- SamWeb
- Sign into SamWeb
- Select ‘IT@Sam’ on the left hand side
- Select ‘Account Password Change’
- Change your password following the directions on the page
- Desktop (Windows)
- Sign into your computer account on campus
- Hit Ctrl+Alt+Del
- Select ‘Change Password’
- Enter your old then new password
- Desktop (Mac)
- Go to the Apple Logo at the top right corner
- Select System Preferences
- Under the System heading, go to Accounts
- Select "Change Password"
Resetting an Expired Password
In order to reset your expired password, follow the steps below:
- Go to the SHSU homepage
- Select SamWeb at the top
- Select ‘Forgot Your Password’
- Enter your Username
- You will be asked to select your off-site contact
- Follow the instructions sent to your off-site contact
- If you don’t have access to your current off-site contact, you will need to contact the Service Desk at 936-294-1950.
Updating Your Off-Site Contact
In order to reset your expired password you will need to keep a current off-site contact on file, Email address or Cell phone number. Follow the instructions below to update your off-site contact:
- Log into SamWeb
- Select the "IT@Sam" link in the left navigation menu
- Select the "Off-site Contact Preferences" link in the left navigation menu