Service Desk

Location:

Main Campus: AB1 Room 145
TWC Campus: Room 315

Phone: (936) 294-HELP (Faculty/Staff line) (936) 294-1950 (Student line)

Email: servicedesk@shsu.edu

Live Support: support.shsu.edu

Hours:

Main Campus Walk-ins
  • 7:30am - 6:00pm M-TH
  • 7:30am - 5:00pm F
The Woodlands Center Walk-ins
  • 8:00am - 10:00pm M-TH
  • 8:00am - 5:00pm F
Phones, Chat, and Remote Support
  • 7:30am - 10:00pm M-Th
  • 7:30am - 5:00pm F

Interim Hours:

Main Campus Walk-ins
  • 8:00am - 5:00pm M-F
The Woodlands Center Walk-ins
  • 8:00am - 5:00pm M-F
Phones, Chat, and Remote Support
  • 8:00 am - 5:00pm M-F

The Service Desk is closed during University holidays and observes shorter hours during interim sessions.

Mailing Address:
IT@Sam Service Desk
SHSU Box 2192
Sam Houston State University
Huntsville, Texas 77341-2449

IT@Sam Administration

Location: AB1 Room 144

Phone: (936) 294-3548

Mailing Address:
IT@Sam - Administration
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449

IT@Sam Client Services

Location: AB1 Room 131

Phone: (936) 294-3693

Mailing Address:
IT@Sam - Client Services
SHSU Box 2192
Sam Houston State University
Huntsville, Texas 77341-2449

IT@Sam Enterprise Services

Location: AB1 Room 310

Phone: (936) 294-2510

Mailing Address:
IT@Sam - Enterprise Services
SHSU Box 2397
Sam Houston State University
Huntsville, Texas 77341-2449

IT@Sam Project Management Office

Location: AB1 Room 316

Phone: (936) 294-3974

Mailing Address:
IT@Sam - Project Management Office
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449

IT@Sam Infrastructure & Support Services

Location: AB1 Room 319

Phone: (936) 294-4565

Mailing Address:
IT@Sam - Infrastructure & Support Services
SHSU Box 2082
Sam Houston State University
Huntsville, Texas 77341-2449

Directions to IT@Sam in AB1

I-45, Huntsville, TX 77340 to Avenue I, Huntsville, TX 77340AB1 at SHSU
2.6 miles

1. Depart I-45, Huntsville, TX 77340
2. Turn East onto US-190 [SR-30] for 1.1 miles.
3. Turn Right(South) onto SR-75 [N. Sam Houston Ave] for 0.4 miles.
4. Turn Left(East) onto 16th St. for 0.2 miles.
5. Turn Right(South) onto Avenue I for 0.1 miles.
6. Arrive Avenue I.

The IT@Sam Service Desk is located in AB1 Room 144

Directions via Google Maps

Blackboard & SHSU Online Support

Please contact D.E.L.T.A/SHSUOnline with questions regarding your online classroom.

 

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