OneCard Basics

What benefits are associated with my ID card?

Activating the Bearkat OneCard will grant you access to the many benefits offered to the students of Sam Houston State University.

The Bearkat OneCard is used for:

  • Campus Identification
  • Meal Plans
  • Bearkat Bucks
  • Assigned Residence Hall
  • Entrance to Athletic Events
  • University Sponsored Functions
  • Recreational Sports Facility
  • Kat Klub
  • Newton Gresham Library Services
  • Managing Refund Preferences
  • Managing Student Payroll Preferences
  • Raven’s Nest Golf Course
  • University Health Center Services
  • Bursar’s Office
  • Sam Center (Student Advising)
  • Career Services
How Do I get a Bearkat OneCard?
  • Have your photo taken in the Bearkat OneCard Office or Request a Card online.
    (You must present a valid state or government-issued photo ID in order to request a Bearkat OneCard.)
  • Have a valid and current address on file with the University.
  • Be currently registered for classes.

Once these steps have been completed, your Bearkat OneCard will be mailed to you. Upon receipt, it’s essential you select your refund preference at Selecting your refund preference also activates your campus ID functionality.

Do I have to activate my card?

Yes, you have to activate your card for Identification purposes. You will also use your card to choose your refund preference. You will complete the following steps during activation:

  1. Grant yourself access to the benefits offered to the students of Sam Houston State University.
  2. Select your refund preference.

Get started by activating your Card Here

What is a refund preference and what are my options?

A refund preference is any method you choose to receive money owed to you by SHSU. Refunds can include, but are not limited to: excess Financial Aid money, dropped class refunds, and residence hall deposits.

When you activate your Bearkat OneCard you are presented with two refund options:

    Money is transferred to an existing account the same business day receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
    If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
Where can I locate an ATM?
ATM locations on campus
Location Owner
Academic Building One – First Floor First National Bank of Huntsville
University Post Office First National Bank of Huntsville
Lowman Student Center – First Floor National Link - No fee for VibeAccount holders
Newton Gresham Library National Link -No fee for VibeAccount holders
2nd Floor of the Estill Building National Link - No fee for VibeAccount holders
Lowman Student Center – Second Floor Wells Fargo
Newton Gresham Library Wells Fargo

ATM locations in Huntsville
Location Owner
Kroger AllPoint® Network
Target AllPoint® Network
Walgreens AllPoint® Network
Both CVS Locations AllPoint® Network

How do I change the refund option?

Log into and select the Refund -> Refund Preferences -> Update Preferences to change your refund option.

How do I reset my password and unsuspended my account?

Go to and select the Forgot your password option.

What is the difference between the Bearkat Bucks and the VibeAccount?

Bearkat Bucks is a pre-paid balance account that can be used at any of the Aramark facilities on campus. For more information on Bearkat Bucks, visit Residence Life or click here.

The VibeAccount is an optional account designed specifically for students. VibeAccount basics can be found here.

How do I activate my BearKat OneCard?

All cards are activated at

How do I order a replacement card?

Replacement cards may be ordered:

  • In person – stop by the OneCard office (Estill Bldg., Suite 230)
  • By phone – call the OneCard office (936-294-CARD) or BankMobile (1-877-BEARKAT)
  • Online – login to (User Profile-> Card Status)
What should I do if I have not received my Bearkat OneCard?

Contact the OneCard office at 936-294-CARD

How does the VibeAccount work?