Transcripts

• ​24/7 access
  • Submit requests anytime, from anywhere.  
• ​Faster processing
  • Transcripts may be mailed as early as one business day (pending no hold and successful student ID match).  
• ​Order tracking
  • Log into Parchment to check your order status and receive email updates, including tracking and confirmation numbers.  
• ​Address lookup
  • Easily find college/university mailing addresses through Parchment's search tool.  
• ​Secure payment
  • Online payments are protected by encryption technology. ​

Need help with your transcript order? The best first step is to log into your Parchment account, then visit the Parchment Help Center.  Here is how the Parchment Help Center can assist you: 

• Find answers to frequently asked questions and articles to support your needs.  
• You can also engage with ParchieBot, Parchment's intelligent chat function designed to answer your questions and provide order information.  
• From the Parchment Help Center, you can submit a web case for support or contact a Parchment Learner Support Representative for assistance. The Parchment Support Team is available M-F, 8am - 8pm ET. 

Any questions regarding grade, GPA, academic history, or standing must be directed to the Office of the Registrar via email at graduationteam@shsu.edu.  

If you need a transcript prepared for apostille, please place your transcript order through the Parchment website using the apostille transcript order option.

For additional information on apostille transcripts, please visit our apostille webpage.

Official transcripts cannot be released if there is a hold on your student account.  

Below are common types of holds that may prevent transcript release:  

• Past due balances, such as those related to unpaid tuition, fees, or accounts sent to collections.  
• Student life holds, such as disciplinary actions or bookstore fees.  
• Property holds, such as items not returned to departments like the Disability Office or Project Connect.  
• Financial aid holds, such as those related to exit counseling, grant overpayments, or Perkins Loan holds.  
• Registrar holds, such as incomplete graduation requirements or bounced check fees.  
• Residence life holds, such as those related to housing or dorm issues.  
• International fee holds, such as unpaid fees for new international students.

We no longer accept transcript orders by proxy or by mail.   

In-person orders can be placed in the Office of the Registrar, which is located at 1903 University Avenue Estill building, Suite 331, Huntsville, TX 77340 .

In-person orders will be charged $10 per transcript.

All transcripts at SHSU are official, so unofficial transcripts cannot be ordered.  However, students without holds can view and print their unofficial transcript through MySam.  

To print yours, follow the steps in this guide (current students only) or email registrar@shsu.edu to request a copy. 

Note: If you attended SHSU in 2011 or earlier, you must email graduationteam@shsu.edu to get your unofficial transcript.