SHSU Online Support Desk
SHSU Online is here for you—offering 24/7 Blackboard and technology support to ensure your online learning journey is successful.
24/7 Technical Support
Students and faculty have around-the-clock access to Blackboard support for troubleshooting, questions, or guidance. Our knowledgeable team ensures your learning stays on track and stress-free.
Student Support Services
- Help with login, course access, and Blackboard
- Fix assignment/test issues
- Blackboard mobile app support
- Aid with software setup/issues
- Assistive tech & alternative formats
- Tech help for onboarding and orientation
Faculty Support
Services
- Adjust course settings & access
- Edit/move content in Blackboard
- Set up assessments & grading
- Fix multimedia issues
- Enroll users in courses
- Ensure ADA compliance & captions
Contact Us
Drop us a line
Email or call us today to get support from the SHSU Online Support Desk for technical issues, Blackboard tutorials, or remote troubleshooting.
Email: blackboard@shsu.edu
Phone
Phone: 936.294.2780
Toll-Free: 1.877.759.2232