Contact SHSU Online Staff
Need help?
This staff directory connects you to the SHSU Online team. Whether you need help designing a course, resolving a Blackboard issue, developing media, or supporting continuing education programs, you’ll find the right teams and individuals here. While you can contact individual staff, we recommend starting with one of our dedicated support channels to get expert help.
Get 24/7 Technical Support
Call: 936-294-2780 or Email: blackboard@shsu.edu
Get Course Design Support
Email the instructional design team at IDSupport@shsu.edu
Get Media Support
Email the Media Innovation team at media@shsu.edu
Get Genius/Continuing Education Support
Email the Online Professional Learning team at opl@shsu.edu
Executive Leadership
Assistant Vice President for Online Operations
Executive Director for Online Media Innovation
Executive Director for Online Professional Learning
Executive Director on Online Instructional Development & Support
Executive Director, Online Student Engagement & Learning Technologies Support
Finance and Administrative Support
General information, administration, departmental accountancy, and online stipends.
Coordinator
Specialist
Administrative Coordinator
Online Operations
Online Instructional Development and Support, Systems, Online Learning Technologies Support Operations.
Assistant Vice President for Online Operations
Administrative Coordinator II
Executive Director Online Instructional Development and Support
Director for Course Development
Associate Director for Course Development
Instructional Designer
Instructional Designer
Senior Instructional Designer
Educational Research & Curriculum Development Specialist
Instructional Designer
Instructional Designer
Instructional Designer
Instructional Designer
Instructional Designer
Senior Instructional Designer
Senior Instructional Designer
Senior Instructional Designer
Associate Director Online Instructional Development and Support
Instructional Designer
Research Associate
Associate Director Online Instructional Development & Support
Research Associate
Blackboard Master Administrator
Blackboard Administration Support
Blackboard Administration Support
Executive Director, Online Student Engagement & Learning Technologies Support
Learning Technologies Student Support Coordinator
Lead Learning Technologies Student Support Analyst
Lead Learning Technologies Student Support Analyst
Learning Technologies Student Support Analyst
Learning Technologies Student Support Analyst
Learning Technologies Student Support Analyst
Learning Technologies Faculty Support Coordinator
Lead Learning Technologies Faculty Support Analyst
Learning Technologies Faculty Support Analyst
Learning Technologies Faculty Support Designer
Learning Technologies Faculty Support Analyst
Lead Online Student Engagement Analyst
Online Student Engagement Analyst
Online Media Innovation
Creation of promotional and instructional videos, lecture capture, audio production, graphic design, educational gaming, and digital animations. Coordination of I.T.V. services and video teleconferencing.
Executive Director for Online Media Innovation
Director of Media and Innovation
Video Producer
Production Coordinator
Video Producer
Senior Designer
Associate Director
Graphics Design Specialist
Associate Director
Video Producer
Online Professional Learning
Development of online learning and educational technologies for in-demand skills, corporate learning and development, and lifelong learners.
Executive Director for Online Professional Learning
Associate Director
Learning Technology Business Analyst
Learning Technology Specialist III
Learning Experience Design Project Manager
Senior Learning Experience Designer
Database Administrator
Contact SHSU Online
Administration
Email Address:
online@shsu.edu
Phone Number:
936.294.2673
Additional Information (i.e. hours)
Hours: Monday – Friday: 8 a.m. - 5 p.m.
24/7 Support
Phone: 936.294.2780
Toll-Free: 1.877.759.2232
Email: blackboard@shsu.edu