​Cashiering Services FAQ​

​​Parts of Term are smaller enrollment periods within a semester, such as 5b term or summer minimester. These parts have their own start/end dates, deadlines, and billing timelines.​ 

​​Account Balance vs. Account Charges​ 

• An Account Balance is your charges minus any payments, financial aid, and adjustments posted to your account. 
• Account Charges are the total tuition and fees billed for the term, without any deductions. 

Log in to MySam. Click the menu bar in the top left corner. Select my account. Click statements in the “view my info” section.  

Log in to MySam and click the menu button in the top left corner, select my account, click “balance” in the view my info section. 

Log into My Sam, click the menu button in the top left corner, select my account. Choose pay online in the “make a payment section.”  

Cash, checks, money orders, and cashier’s checks are accepted in person. Credit card payments can only be made online through the Student Account Center. 

You may pay online by e-check with no fee or by credit card with a 2.85% convenience fee. Accepted credit cards include VISA, MasterCard, Discover, China Union, JCB, and American Express. 

You must either enroll in a payment plan or pay your balance in full before the first day of classes for your earliest enrolled part of term. 

Semester charges are typically posted 2–3 weeks before the start of classes. 

Financial aid is generally applied to your account about 10 days before the semester begins. 

Payment plans are available for tuition, housing, dining, and parking charges. You can enroll through the Student Account Center. The plan requires a $30 nonrefundable enrollment fee plus a 10% down payment. 

In the Student Account Center, go to My Profile, select Authorized User, and enter their email address to grant them account access. 

Submit tuition waivers by emailing cshforms@shsu.edu with your name, Sam ID, term, and waiver type. Send the request at least one week before the semester begins. 

If a student is receiving a refund, the account will reflect a negative balance. It takes about 2-3 business days for the refund to be processed. After the refund is processed, the account balance will turn to $0. Once this happens, the student can expect the refund either the same day or in 1-2 business days depending on the student's chosen refund preference. 

Refunds are sent using the refund method you have selected. You’ll receive a Personal Code via your SHSU email to set your preference. For assistance, contact the Bearkat OneCard Office at 936-294-1083 or saservices@shsu.edu. 

This waiver removes the Lowman Student Center Fee and Recreational Fee ($100 each) if you are fully online and your mailing address is more than 60 miles from campus. 

This email is required by state law to inform you that a portion of your tuition may fund financial assistance programs. It does not mean you will receive additional aid or a refund. 

TransferMate offers free international payments (domestic transfers have a $20 bank fee). Identification is required, and payments post to your account within 24–48 hours. A confirmation email will be sent through the Student Account Center. 

SHSU Online offers unique programs that differ from the traditional campus experience. For more information please visit: SHSU Online | Education Everywhere, for Everyone 

Campus based online courses follow a traditional semester schedule and include an additional charge of $101 per credit hour. 

• First-time, degree seeking freshmen. Students who graduate from high school are first-time freshmen, regardless of the number of college or advanced placement credits earned.
  • Students who transfer from any other post-secondary institution are also eligible for the plan.
  • Non-resident or out of state students are not eligible for the plan. 

• How does it work? 
  First year freshmen will pay a guaranteed tuition rate, which will remain in effect for the first four years the student is enrolled. Certain programs might have additional costs depending on the course. For Example: Lab Fees, Music Fees, University Center Fees, Distance Learning Fees, 3-Peat Tuition, 45 Hour Fees and any other course fees are not covered with the Guaranteed Price Plan. 

• Does the plan expire? 
  Yes, most SHSU bachelor’s degree programs take four years to complete if a student takes an average of 15 hours a semester. Additionally, this time period of four years is set by both Texas Statute and Texas State University System rule. After the plan expires the student will pay the Traditional Price Plan rate. 

• What is the Guaranteed Price Plan Rate? 
  Please visit Tuition & Fees to see rate details. 

• Is there a deadline for enrollment? 
  Students have until the 1st class day to register for the fixed tuition rate, students who register for classes after the 1st class day will have until the 6th class day to enroll. 

• Can I unenroll? 
  Students have until the 1st class day of the first semester on the plan to un-enroll. If they registered late, students have until the 6th day to un-enroll. After the first semester on the plan, you are automatically on it for the next four years and will not be able to un-enroll.