Request Enrollment Marketing & Communications Support
Before You Submit a Request
Webpage updates are typically completed within 2 to 5 business days. Some requests may require additional time depending on complexity and scope. Email and project requests should be submitted as early as possible to allow for planning and review.
Please provide as much detail as possible, including audience, goals, and deadlines. Clear and complete information helps us respond more efficiently and reduces the need for follow-up.
Requests are prioritized based on enrollment impact, deadlines, and available resources.
Request Types
Select the option below that best fits your needs.
For Emma email, please submit requests through Sam Houston State University Integrated Marketing Communications (IMC). For Cascade access requests, please visit the appropriate university request page.
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Website Request
Get help editing or publishing existing webpages or creating new pages.
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Email Request
Submit email content for review and approval, get help writing an email, or request for our team to build (or modify) an email campaign for you in Gecko, Emma, Marketing Cloud, or another platform.
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Project Request
Get help with all other enrollment marketing or communications projects. Please provide as much detail as you can so we can understand your needs and help you as efficiently as possible.
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Student Marketing Team
Get help from our student marketing team on a variety of projects - from photography and videography to design and content creation for social, web, print, and more.