Shannon Morrison has a demonstrated history of working on student success initiatives in higher education. She previously served as a Student Success Coordinator, Academic Advisor, and Career Coordinator at her previous institution. During that time, she improved retention rates for alternatively admitted students during COVID-19 by introducing innovative first year support pieces. She also served as an administrator for the EAB Navigate system, with a focus on coordinating progress reports for first-time freshman and students in core classes. Shannon received her Master of Education from Stephen F. Austin State University in Teaching and Learning with an Online Teaching and Technology focus, where much of her research consisted of data analysis related to retention and persistence of college students.
Kaylyn Hawkins is a Louisiana native who graduated from Louisiana State University with her bachelor’s degree in English. Kaylyn brings experience from McNeese State University, where she served as a Student Central Specialist connecting all student types with critical resources from various Enrollment Management offices such as Financial Aid, Freshman Advising, Admissions & Recruiting, and Registrar. After that, Kaylyn joined the Registrar’s Office as the University Courses Coordinator. As the sole scheduling coordinator for the university, Kaylyn ensured McNeese’s continued success in the wake of Hurricanes Laura and Delta and the COVID-19 crisis by converting all courses to a virtual format using the Banner 9 system.