IT@Sam - Technology Tutorials

Change Password

Changing Your University Password

Your password expires every 6 months. It is important that you reset it in order to keep access to your account. There are a few ways that you can reset your SHSU password:

  • SamWeb
    • Sign into SamWeb
    • Select ‘IT@Sam’ on the left hand side
    • Select ‘Account Password Change’
    • Change your password following the directions on the page
  • Desktop (Windows)
    • Sign into your computer account on campus
    • Hit Ctrl+Alt+Del
    • Select ‘Change Password’
    • Enter your old then new password
  • Desktop (Mac)
    • Go to the Apple Logo at the top right corner
    • Select System Preferences
    • Under the System heading, go to Accounts
    • Select "Change Password"

Resetting an Expired Password
In order to reset your expired password, follow the steps below:

  • Go to the SHSU homepage
  • Select SamWeb at the top
  • Select ‘Forgot Your Password’
  • Enter your Username and full 9-digit SamID
  • You will be asked to select your off-site contact
  • Follow the instructions sent to your off-site contact
  • If you don’t have access to your current off-site contact, you will need to contact the Service Desk at 936-294-1950.

Updating Your Off-Site Contact
In order to reset your expired password you will need to keep a current off-site contact on file, Email address or Cell phone number. Follow the instructions below to update your off-site contact:

  1. Log into SamWeb
  2. Select the "IT@Sam" link in the left navigation menu
  3. Select the "Off-site Contact Preferences" link in the left navigation menu