Remote Desktop - Windows App

  • Install the App

    On your campus PC, go to the Software Center to install the VMware Horizon client.

    From a non-campus PC, install the windows app for connecting to the remote desktop by following these instructions.

    Visit the VMware Horizon Client Download website (This site is in maintenance and will be updated soon.) and

    1. Select Horizon 8 from the Selection Version dropdown menu
    2. Select GO TO DOWNLOADS from the VMware Horizon Client for Windows section


    On the Download Product page, select DOWNLOAD NOW.

    Download App

    The app will begin downloading.

    App Downloading

    Once the download is complete, select Open file.

    Open File

    A VMware Horizon window will display. Select Agree & Install.

    Agree and Install

    The app will install.

    App Installing

    Once it is installed, select Finish.

    Install Finished

    For the changes to take effect, your computer will need to restart. Select Restart Now on the next dialogue box for the changes to take effect immediately.


    A shortcut to the app will now appear on your desktop.

    Open App

  • Connecting the App

    Once the app is installed, you will need to connect to the SHSU remote servers. To get started,

    Open the VMware Horizon app on your desktop.

    Open App

    In the VMware Horizon Client dialogue box, select Add Server.

    Select Add Server

    In the Name of the Connection Server dialogue box

    1. Type in the blank box
    2. Select Connect

    Enter Connection Server

    You will be prompted with a Microsoft 365 log in. Enter the requested SHSU credentials and select Next.

    M365 Signin

    If asked to authenticate with Duo, select your option and authenticate.

    An Acceptable Use Agreement will display, select Accept.

    Select Accept

    In the next dialogue box,

    1. Type your SHSU username
    2. Type your SHSU password
    3. Select Login

    Enter Username and Password

    Select SHSU Remote Desktop.

    Select SHSU Remote Desktop

    Your SHSU desktop will display. You may get asked if you want to share the local files on the computer you are connecting on with your remote desktop and applications. You can select Allow.

    Allow Drive Sharing

You can use a browser or app to access the remote desktop connection. To download and use the windows app, follow the instructions below.