Contact Us

Blackboard & SHSU Online Support

The SHSU Online Support Desk is open around the clock to provide the best possible support and online educational experience for SHSU faculty and students.

Phone: 936.294.2780
E-Mail: blackboard@shsu.edu
Website: https://online.shsu.edu/support

Hours: Sunday - Saturday: 24hrs

Service Desk

Location: 

Main Campus: AB1 Room 145

Phone: (936) 294-HELP (Faculty/Staff line) (936) 294-1950 (Student line)

Email: servicedesk@shsu.edu

Live Support: support.shsu.edu

Support Hours:

Main Campus Walk-ins

  • 7:30 a.m. - 6:00 p.m. M-TH
  • 7:30 a.m. - 5:00 p.m. F

Phones, Chat, and Remote Support

  • 7:30 a.m. - 10:00 p.m. M-Th
  • 7:30 a.m. - 5:00 p.m. F
  • 11:00 a.m. - 3:00 p.m. Sat
  • 11:00 a.m. - 8:00 p.m. Sun

Interim Hours:

Interim hours apply when classes are not in session. Please refer to the Academic Calendar for details.

Main Campus Walk-ins

  • 8:00 a.m. - 5:00 p.m. M-F

Phones, Chat, and Remote Support

  • 8:00 a.m. - 5:00 p.m. M-F

Mailing Address:

IT Service Desk
SHSU Box 2192
Sam Houston State University
Huntsville, Texas 77341-2449

Directions to IT@Sam in AB1

I-45, Huntsville, TX 77340 to Avenue I, Huntsville, TX 77340AB1 at SHSU
2.6 miles

1. Depart I-45, Huntsville, TX 77340
2. Turn East onto US-190 [SR-30] for 1.1 miles.
3. Turn Right(South) onto SR-75 [N. Sam Houston Ave] for 0.4 miles.
4. Turn Left(East) onto 16th St. for 0.2 miles.
5. Turn Right(South) onto Avenue I for 0.1 miles.
6. Arrive Avenue I.

The IT@Sam Service Desk is located in AB1 Room 145

 

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