Students have control of how they receive refunds from SHSU. Refunds may include but are not limited to: excess financial aid money, dropped class refunds, or Residence Housing deposits. Sam Houston State University has partnered with BankMobile to deliver your financial aid refund and provide you with your official School ID card. For more information about BankMobile, visit this link:   

Students have two options for receipt of refunds:

  1. DEPOSIT TO AN EXISITING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  2. DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

View our institution's contract with BankMobile, a Division of Customers Bank

BKO Refund Process

We recommend students select the refund method that works best for them.

We believe every student should be aware of the financial choices they make and the fees related to those choices. We encourage students to view the BankMobile fee schedule before making a selection.