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Complaints, Records, and Questions

SHSU Clinical PhD students talking in a practice therapy session.

How to request your health records

Existing and past clients may request health care records by contacting the office via email at counseling@susanehenderson.com or through the Simple Practice portal, if it is still active. Requests must be made in writing.

 

 

how to submit a Complaint

You may also file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage Simply follow the link provided.

 

 

contact the Texas behavioral health executive council

To file a complaint or ask question of unethical behavior, you may contact the Texas Behavioral health Executive Council, the disciplinary and licensing authority. All inquiries can be started by following the link https://bhec.Texas.gov/contact-us/ To file a complaint, after following the link, select Professional Counseling and/or Marriage and Family Therapy as the license, then complaints and enforcements.  

 

 

We are excited to connect with you

visit us on campus

The Psychological Services Center
Sam Houston State University (Main Campus)
1528 Avenue J
Huntsville, Texas 77341

Directions

contact us

Phone: 936-294-1210

Business Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Appointments after 5:00 p.m. may be arranged with PSC staff on an as-needed basis.

Leadership

Clinic Director: 
Mary Alice Conroy, Ph.D. 


Director of Clinical Training: 
Craig Henderson, Ph.D.