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IT@Sam Service Catalog

Service: Ad astra Calendar

Status

LIVE

Description

Provides campus with a central online calendar for events and room reservations.

Standard Service Features

  • Search for events
  • Add events
  • Reserve rooms

Optional Service Features

None.

Delivery Scope

SHSU campus-wide.

Delivery Channels

  • An Internet ready, working desktop or laptop
  • Must be on the SHSU network

Service Hours

24 hours a day, 7 days a week including holidays.

User Requirements

  • Be a current SHSU employee, student, alumni, or retiree.
  • A working network connection.
  • An Internet ready, working desktop or laptop connected to the campus network
  • Active computer account.

Service Initiation

This service is open to all active account holders. Some functionality may require additional access which can be requested through the work order system.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

  • 99.9% uptime, not including scheduled change outages.
  • Restore service upon non-planned service outage.


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