Current Operations

The Student Health Center is dedicated to protecting the health of the SHSU community. Until further notice, the Student Health Center is implementing the following actions to prevent the spread of COVID-19, the novel Coronavirus:

  • The Student Health Center is currently operating through telehealth services
  • Please call 936-294-1805 to discuss your appointment needs
  • Prescriptions are available for pick up through the Pharmacy's walk-up window (located by the patio outside of the Center) or by calling 936-294-1803

For the latest information regarding COVID-19 as it relates to SHSU, please visit


  • What are quarantine and isolation? How do you know what to do?

    Quarantine: means the separation of a person or group of people possibly exposed to a communicable disease but not yet infected from others who have not been exposed, to prevent the possible spread of the disease. In general, this is a 14 day time period.

    Isolation: means the separation of a person or group of people known or reasonably believed to be infected with a communicable disease and potentially infectious from those who are not infected to prevent the spread of the disease. At least 10 days but may be longer if symptoms persist.

  • What preventive actions can I take at this time?

    You can assist in preventing the spread of COVID-19 by adhering to the following practices as advised by the CDC:

    • Clean and disinfect frequently touched objects and surfaces
    • Wash your hands often with soap and water for at least 20 seconds
    • Avoid touching your eyes, nose, and mouth
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
    • Avoid close contact with people who are sick and put distance between yourself and other people
    • Cover your mouth and nose with a cloth face cover when around others
  • Where can I find updated information on COVID-19?

    You can find updated information about COVID-19 on:

  • I think I've been exposed to COVID-19, what should I do?

    Call the SHC and request a Telehealth visit to discuss your concerns. A medical provider can advise you of your risk, need to be tested, or if you need to quarantine.

  • Can the Student Health Center test me for COVID-19?

    Yes, the Student Health Center does have the ability to test for COVID-19. If you think you need to be tested, you should call the SHC and schedule a telehealth visit to be evaluated.

  • Do I need to have health insurance to get tested for COVID-19 at the Student Health Center?

    No, the only insurance the SHC accepts is the Academic Health Plan. If you do not have that plan, the COVID-19 test would be charged to your MySam account through the Cashier's office. 

  • Why is the Student Health Center doing only Telehealth visits?

    Your initial appointment with the SHC will be telehealth, so we can complete a COVID screening and determine if we can handle your medical need solely through telehealth or if you need to come in for an exam. If you do need a face to face visit, the provider will schedule that for you during your telehealth appointment.

  • Can I self-schedule with the Student Health Center at this time?

    No, until further notice you will need to call the SHC for all your medical appointment needs. Walk-ins are also not allowed at this time.

  • What is the Bearkat Pledge?

    The Bearkat Pledge encourages everyone to commit to protecting themselves and the community from COVID-19. By taking the pledge to keep SHSU healthy, individuals accept responsibility for their actions and agree do their part to keep the campus community safe with the following practices:

    • Wearing a face covering indoors and outdoors on campus
    • Maintaining appropriate social distancing
    • Keeping hands clean and sanitized
    • Following recommended health practices
    • Seeking medical care if experiencing symptoms of COVID-19 or had close contact with someone with COVID-19
    • Staying home when sick
    • Following directional signage throughout campus
    • Self-reporting if testing positive for COVID-19
    • Modifying actions as guidelines and recommendations evolve over time

    For more information on the Bearkat Pledge, visit the Today @ Sam article.

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