The project management processes serve as an overlay to the other processes involved in planning and executing a project (e.g., product design, purchasing). The intent is to allow Enterprise Services to predictably complete many different types of projects on time, on budget, and according to the agreed quality standards.
The project management processes are divided into five process groups based on standards recommended by the Project Management Institute (PMI):
100 Initiation – Begins when a project is created through Enterprise Services’ management processes (Cherwell) and continues until a project team has been formed and begins work. The activities in this process group focus on initially defining the requirements for the project and selecting the project team. The Project Sponsor and the Project Manager are responsible for most of these activities.
200 Planning – This process group begins when the Charter is developed and the full project team begins to work on the project. Typical steps include refinement of the initial requirements, completion of design work, and increasing the accuracy of project cost estimation. The phase ends after the Project Plan has been approved and all resources have been assigned.
300 Execution – As the name implies, this process group includes the actual implementation of the project plan. It continues until the Client (who may be internal or external to Enterprise Services) agrees that the project’s agreed-upon deliverable requirements have been fulfilled.
400 Monitoring & Control – This process group actually occurs simultaneously throughout the life of the project. It includes control of project changes, monitoring of project performance and risks, and progress reporting.
500 Close-Out – Once the Execution process group has ended, the project team is required to fulfill a number of tasks to properly close-out the project. This includes transferring ownership of the project to the Client/functional users, capturing important lessons learned during the project for future use, asking for the Customer’s feedback on performance, and preparing a summary report for the project. It also includes a post-project audit by the project team to be certain the project’s results are sustainable.