Cherwell is the IT@Sam work order system. This system provides a portal for you to enter in your needs into a central location for processing by the appropriate IT team.
To get the basics of Cherwell, check out the following tutorials.
For more in depth information on how to use Cherwell, we have a few more tutorials for you.
- Placing a Request (Tile View)
- Placing a Request (List View)
- Updating a Request
- Search the Knowledge Base