To be the campus community's preferred partner providing high-quality technology service.
Provides high-quality and centralized information technology systems and support for the entire University community.
Core Client-Centric Values
Enriching Academic Experience: Provide effective software tools, technology immersed learning spaces, open access to information, and cost-effective and responsive support services.
Enable Research Computing: Enable research through high performance hardware, software, and services.
Communicate + Collaborate: Exchange information, ideas, and perspectives with the campus community and jointly develop preeminent SHSU solutions.
Effective Workforce: Recruit, develop, and retain appropriate staffing of skilled professionals for our dynamic environment using systematic training and development, competitive salaries, and career opportunities while perpetuating our family culture.
Operational Excellence: Respond rapidly to evolving campus needs with quality solutions and support provided by accountable and empowered subject-matter experts implementing timely continual service improvements.
Secure Enterprise: Provide a secure and reliable experience to the campus community through awareness and highly available centralized services and solutions.