IT@Sam Vision and Mission


To be the campus community's preferred partner providing high-quality technology service.


Provides high-quality and centralized information technology systems and support for the entire University community.

Core Client-Centric Values

  • Service
  • Excellence
  • Efficient
  • Innovative
  • Integrity
  • Professionalism

Supporting Strategy

Enriching Academic Experience: Provide effective software tools, technology immersed learning spaces, open access to information, and cost-effective and responsive support services.

Enable Research Computing: Enable research through high performance hardware, software, and services.

Communicate + Collaborate: Exchange information, ideas, and perspectives with the campus community and jointly develop preeminent SHSU solutions.

Effective Workforce: Recruit, develop, and retain appropriate staffing of skilled professionals for our dynamic environment using systematic training and development, competitive salaries, and career opportunities while perpetuating our family culture.

Operational Excellence: Respond rapidly to evolving campus needs with quality solutions and support provided by accountable and empowered subject-matter experts implementing timely continual service improvements.

Secure Enterprise: Provide a secure and reliable experience to the campus community through awareness and highly available centralized services and solutions.