Administrative Program Review


The purpose of Administrative Program Review (APR) is to support SHSU administrative departments in the examination of current operations, identification of opportunities for enhancement, implementation of adjustments, and establishment of plans for continuous improvement. Please watch the video below to learn more about the APR experience. (Please note: The APR process moved from the Office of Institutional Effectiveness to the Office of Assessment in September 2021.)

Primary Contact

Jessica Collier
Associate Director of Assessment

The APR team can also be reached via

APR Documents

The APR process incorporates three stages: (1) completion of the APR Self-Study by the administrative department; (2) review of the department by members of a peer review committee; and (3) development of an action plan, identifying viable steps for improvement in administrative functions across a multi-year time frame. Sample documents for each of the steps are provided below in PDF format. Our office will provide editable documents to participating departments.

Past Participants

  • Office of the Registrar
  • New Student Orientation
  • Career Services
  • Student Advising and Mentoring Center (SAM Center)
  • Newton Gresham Library
  • Student Success Initiatives/First Year Experience
  • The Woodlands Center
  • Testing Center
  • Continuing Education
  • Academic Success Center
  • Institutional Effectiveness
  • Office of International Programs
  • Office of Alumni Relations
  • Leadership Initiatives
  • Student Money Management Center
  • Visitor Services
  • Bearkat Orientation
  • Veterans Resource Center