October 2001
Technology Update

News and Information

Fall Forum

The Department of Computer Services invites all faculty and staff to come tell us what the wants and needs are for the SHSU community in the areas of hardware, software, and technology support. We're having two forums to hopefully give everyone a chance to make one fit in their schedules. Both will be held in the Smith-Hutson Mafrige Auditorium The first forum will be October 10th at 4 p.m. The second will be October 16 at 3 p.m.

Windows 2000 Conversion

Windows 2000 upgrades have officially ended as of September 30th. Any staff machine that is not upgraded at this time either cannot be upgraded due to limitations on computer or need to have a component upgraded (i.e. memory). If you have questions about the status of the machines in your department, please send e-mail to the Helpdesk.

For those few users remaining on Windows NT, the Filemaker Pro forms have been moved on the T: Drive to a folder entitled NTOnlyForms. For Windows 2000 users, the forms are still in the folder Forms.

Blackboard

We have just signed up to be a Beta test site for BB. This will allow us to work with Blackboard as they develop the next version of the software. Hopefully, Sam Houston State's input will influence the choices they make!There is a Faculty Blackboard Users Group that meets monthly to discuss problems and successes. This month's meeting will be Tuesday, October 23rd at 3:30 in Austin Hall. Take this opportunity to learn from your colleagues who have already mastered the online process. It's also a good chance to give input to our technical BB administrators.

Security

Reminder: Generic computer accounts with access to Nell are going to be phased out by 10/15/01. Only individual accounts will be allowed.

In accordance with State requirements, SHSU's Computer Services Acceptable Use Policy (AUP) states in part "Users must not allow the use of their assigned computer resources by anyone else. The assigned user is the only person authorized to use the resource." Users may NOT allow students or other users to run programs on Nell from their accounts. Users may not give their passwords to anyone else, nor should they log in, and then allow that person access.

Training

The monthly training calendar is posted. Check out the calendar and enroll in a course. A new class is being offered for faculty ready to start writing a textbook or manual. This class will help ensure you set the document up in accordance with your publisher's guidelines. We know it's hard enough writing the document; you don't want to have to redo the typing of it at the end!

Web News

All the hardware is now in place for our conversion to an OC3. We are in the final negotiation stage with the Texas General Services Commission regarding a date for the switch-over. So a faster Internet connection is almost a reality.

Microsoft Word Tip

With Office 2000, Microsoft changed the menus to only show the most recent commands on the menu bars. Lots of people hate that! So you can change it back to configure Word 2000 to show all of your menu options all of the time. Go to Tools | Customize and click the Options tab. Deselect the Menus Show Recently Used Commands First check box and click Close. If you want to go back to the "short" menu scheme, just reactivate that option.

Telephone Directory

The new Faculty/Staff/Student directory is at the printer now and is scheduled for delivery by the end of October. We have included a number of cross-reference options in the Staff/Faculty By Department section. After you receive it, if you have suggestions for improvements for next year's issue, go ahead and let us know right away. We'll add them to the list.

Modem Use

We have made a number of changes to the management of the modem bank. For the past month, we've been logging off users that were connected more than 5 hours. We are now upping that connection maximum to 10 hours. We had determined that some users were staying logged in for days, and we are striving to ensure all users get a equal opportunity to use the SHSU modem bank. We will continue to monitor the modems and may vary that log-out time.

If you are being disconnected frequently, you may have your system set up to log you out after your mail is checked. Please send the Helpdesk e-mail if you are having any modem problems at this time.

Computer Services - Sam Houston State University

News:


Note:
Contact the Helpdesk at 41950 if you have computer software, hardware, or telephone problems.

 

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