New Modems


We now have a total of 299 modem lines and will have an additional 23 in place in a week. We have also upgraded the hardware for the modem bank to CISCO AS5300. The phone number for all the modem lines is 438-8112.

New Staff

Bevan Coaton has joined our staff as a Computer Systems Technician. Bevan will be graduating in May with a Bachelor's degree in Computing Science. Bevan's primary responsibility will be the management of the 14 computer labs. Bevan's e-mail address is ucs_pbc.

Bryan Rogers is also a new Computer Systems Technician. Bryan will provide a third-tier level of support for the Helpdesk. This new position will allow us to expedite more responses to your Helpdesk questions---without requiring you to place a work order. Bryan's e-mail address is ucs_bdr.

Institutional Research
You may now access the University Common Database online at the Institutional Research web site: www.shsu.edu/~ird_www/. Refer to this page when you are filling out grant proposals and need University profile information.

In the past, several departments had indicated a need for student data for studies. The information is yours now for the asking. Pick up the CD-ROM with the University Student Database from the Helpdesk window in AB1, 144. For assistance in analyzing the data, sign up for an SPSS workshop offered by Cathy Moak.

Training

Was it one of your goals for this academic year to improve your technological skills? Now's the time to attend one of the training sessions. Are you having trouble with a project and need personalized one-on-one support? Give us a call, and we'll design the class around your needs.

CD-ROM'S

In addition to Office 98 for the Macintoshes and Office 2000 for the PC's, Microsoft® Front Page 2000 software for PC's is now available at the Helpdesk. Bring your faculty or staff ID with you to room 144 in AB1, and you may pick up your software. It's recommended that you call 1950 first to request we have the CD you need ready when you arrive.