August 2001
Technology Update

News and Information

Voice Mail

Have you missed the phone number or didn't quite catch their name and want to just hear the very end of the message again? Do you get impatient listening through the beginning that gives the time and the number? You can fast forward through the message by pressing 9. You can rewind by pressing 7. If you need to pause while listening to a message, press 8.

Windows 2000 Conversion

We are still changing PCs over to the new operating system. We have delayed sending out the new version 10 of SPSS until we have all the PCs on the new system. We are also working on a patch for WordPerfect 9. This application has some glitches on Windows 2000. We will be re-sending it soon.

The "Set Default Browser & Mail" utility has been added to the Windows 2000 systems. It will allow you to set your default browser and or mail program. This will let you choose whether your e-mail program opens links in Netscape or Internet Explorer and whether your word processor opens Outlook or Netscape e-mail with e-mail links. Click Start, Programs, SHSU Utilities, Set Default Browser & Mail.

Nell Programs

Now more universities and colleges are within our network to exchange transcripts electronically. Panola College, Lamar and UNT are 3 of the schools now online with us.

Security

If you've been watching the news or reading the newspapers, you've heard about the newest threat to the Internet: the Code Red worm. This worm affects machines running Microsoft's IIS Web Server,Versions 4 and 5.

Our security team was monitoring the situation, and taking corrective measures to counteract the threat to our data and service resources. Fortunately, none of the SHSU machines, managed by Computer Services, were infected.

Several departmental servers, not managed by Computer Services, were vulnerable and were infected. Any unprotected server could create a hole in the University's entire computing system. With the growing demands for a 24/7 computing presence and the expanding need for widespread data security, the specific configuration of each departmental server must be readily available with contact information. Each department or faculty member must register their servers via an online request. Valuable time was spent this time trying to track down specific machines and the responsible users. With your registry information, we will provide you with the needed patches and security updates. We can help you ensure the University is not severely impacted by one of these malicious attacks.

Training

The monthly training calendar is posted. Feel free to view the calendar or enroll in a course.

Web News

During a recent accessibility conference in Austin, we were informed that PDF files are NOT acceptable under ADA guidelines. PDF files can be one option for users but it should not be the only method available. None of the current readers can handle PDF documents; the documents are basically just pictures---and can't be translated into words.

So... save your documents as HTML or RTF (Rich Text Format) instead. The RTF should be able to be opened regardless of what word processor your students or visitors use.

The University's new Internet connection, an ATM OC3, is set for installation August 8th. It should be operational within a couple of weeks. Our current Internet connection of four T1 lines (a total 6 megabits per second capacity) will be replaced by the OC3 (20 Mbps capacity). Our current connection was frequently at capacity, thereby increasing the time to download pages. The OC3 will provide much-needed extra bandwidth and will significantly decrease download times. Future scalability will also be available with the new OC3 as it can be expanded up to 150 Mbps.

E-mail Alias

Have you hated having to tell people your e-mail address with that underscore in it??? Finally, just in time to have new business cards made for the new fiscal year, you may now request an alias online. This change will only impact your e-mail; it doesn't change your actual computer account username. The alias will just let other people e-mail you with your chosen e-mail name.

Computer Services - Sam Houston State University

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Note:
Contact the Helpdesk at 41950 if you have computer software, hardware, or telephone problems.

 

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2001:

July, June, May, April, March, February, January


2000:

December, November, September, October
August,
July, June,
May, April, March, February, January


 


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