Cisco IP Phones: 7971 Basic Phone Overview

SHSU Technology Tutorials | Cisco IP Phones | 7970 Basic Phone Overview

7971 Basic Phone Overview

1	Programmable buttons	Configurable buttons that provide access to various phone features
2	Footstand button	Allows you to adjust the angle of the phone base.
3	Display button	Awakens the touchscreen from power-save mode or disables it for cleaning: No color—Touchscreen available ready for input, Green flashing—Touchscreen disabled, Green steady—Touchscreen and backlight disabled
4	Messages button	Typically auto-dials your voice message service (varies by service).
5	Directories button	Opens/closes the Directories menu. Use it to view and dial from call logs (Missed, Received, and Placed) and a corporate directory.
6	Help button	Activates the Help menu.
7	Settings button	Opens/closes the Settings menu. Use it to control touchscreen appearance and ring sounds.
8	Services button	Opens/closes the Services menu.
9	Volume button	Controls the volume and other settings.
10	Speaker button	Toggles the speakerphone on or off.
11	Mute button	Toggles the Mute feature on or off.
12	Headset button	Toggles the headset on or off.
13	Navigation button	Allows you to scroll through menus and highlight items. Use in conjunction with softkeys to activate highlighted items. Also, while the phone is on-hook, press the Navigation button to access phone numbers from your Placed Calls log.
14	Keypad	Allows you to dial phone numbers, enter letters, and choose menu items.
15	Softkey buttons	Activates a softkey. You can also activate a softkey by pressing the softkey label on the touchscreen.
16	Handset light strip	Indicates an incoming call and new voice message.
17	Touchscreen	Shows phone features.

Getting Help on Your Phone

Your Cisco IP Phone provides a comprehensive online help system. Help topics appear on the touchscreen. See the table below for details.

If you want to...

View the main menu press on your phone and wait for several seconds for the menu to display. If you are already in Help, press Main. Main menu topics include:
- About Your Cisco IP Phone—descriptive details about your phone
- How do I...?—procedures and information about common phone tasks
- Calling Features—descriptions and procedures about calling features
- Help—tips on using and accessing Help
Learn about a button or softkey press , then quickly press a button or softkey.
Learn about a menu item press , then quickly press the menu item on the touchscreen. Or, press twice quickly with the menu item highlighted.
Get help using Help press . After a second or two, press again or choose Help from the Main Menu.