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Opening Additional Mailboxes in Outlook

SHSU Technology Tutorials | Opening Generic Voice Mailboxes in Outlook


 

Opening a Shared Voicemail in Outlook 2013

Open up Outlook 2013 and go to the File Tab

Outlook File

 


 

Under the Info Tab, select "Account Settings"

Outlook Account Settings


 

Double-click on your primary SHSU account

Outlook Settings


 

When this screen appears, click "More Settings" on the bottom right.

Server Settings


 

On the next popup, select the "Advanced" tab

Click "Add"

Microsoft Exchange


 

Enter your information in the following format:

  • Ex_vmbx_#####@shsu.edu
    (The numbers are the extension to the voicemail you wish to access)

Click "Open" twice and you should now have access to the voicemail inbox.

Add Mailbox

Click OK. The voice mail inbox should now appear in your Outlook sidebar

 

If you have any issues, please contact the Service Desk at 4-HELP


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