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Opening Additional Mailboxes in Outlook

SHSU Technology Tutorials | Opening Generic Voice Mailboxes in Outlook


Opening a Shared Voicemail in Outlook 2013

Open up Outlook 2013 and go to the File Tab

Outlook File



Under the Info Tab, select "Account Settings"

Outlook Account Settings


Double-click on your primary SHSU account

Outlook Settings


When this screen appears, click "More Settings" on the bottom right.

Server Settings


On the next popup, select the "Advanced" tab

Click "Add"

Microsoft Exchange


Enter your information in the following format:

  • Ex_vmbx_#####@shsu.edu
    (The numbers are the extension to the voicemail you wish to access)

Click "Open" twice and you should now have access to the voicemail inbox.

Add Mailbox

Click OK. The voice mail inbox should now appear in your Outlook sidebar


If you have any issues, please contact the Service Desk at 4-HELP

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