IT@Sam - Technology Tutorials

Getting Started: Change Password

Technology Tutorials | How to Change Password

Changing Your University Password

Your password expires every 6 months. It is important that you reset it in order to keep access to your account. There are a few ways that you can reset your SHSU password:

• SamWeb
• Sign into SamWeb
• Select ‘IT@Sam’ on the left hand side
• Select ‘Account Password Change’
• Change your password following the directions on the page

 

• SHSU Webmail
• Sign into SHSU Webmail
• Select ‘Options’ in the top right
• Select ‘Change Password’ on the left hand side
• Enter your old then new password

 

• Desktop (Windows)
• Sign into your computer account on campus
• Hit Ctrl+Alt+Del
• Select ‘Change Password’
• Enter your old then new password

 

• Desktop (Mac)
  • Go to the Apple Logo at the top right corner
  • Click System Preferences
  • Under the System heading, go to Accounts
  • Click on change password

Resetting an Expired Password
In order to reset your expired password, follow the steps below:

• Go to the SHSU homepage
• Select SamWeb at the top
• Select ‘Forgot Password’
• Enter your Username and full 9-digit SamID
• You will be asked to select you’re off-site contact
• Follow the instructions sent to your off-site contact
• If you don’t have access to your current off-site contact, you will need to contact the Helpdesk at 936-294-1950.

Updating Your Off-Site Contact
In order to reset your expired password you will need to keep a current off-site contact on file, Email address or Cell phone number. Follow the instructions below to update your off-site contact:

1. Log into Sam Web
2. Click the "IT@Sam" link in the left navigation menu
3. Click the "Off-site Contact Preferences" link in the left navigation menu