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SHSU Technology Tutorials | Cherwell

Cherwell Overview

The main portal of the Cherwell system will have a menu located at the top of the screen that will guide you in what you would like to do in the system.

Cherwell Portal Menu


  • From the light blue menu bar, you will be able to browse the Service Catalog to begin a new request.
  • You will be able to view your currently open requests to update, view your closed requests, or view your recent requests which will display both open and closed requests.
  • The Knowledge Base will also be available to you by running a quick search.


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