Another Phishing Scheme

If you receive an email like the one below, please do not respond with any information. This email is not coming from SHSU. Our Security Officer is working with Gmail's abuse team to have the account disabled that is generating the emails as well as blocking any inbound and outbound mail from that account.

-----Original Message-----
From: ADMIN HELPDESK [mailto:ahelpdesk3@gmail.com]
Sent: Wednesday, July 02, 2008 7:15 AM
Subject: VERIFY YOUR SHSU.EDU EMAIL ACCOUNT NOW.

Dear SHSU.EDU Email Account Owner,

This message is from SHSU.EDU messaging center to all SHSU.EDU email account owners. We are currently upgrading our data base and e-mail account center. We are deleting all unused SHSU.EDU email accounts to create more space for new accounts.

To prevent your account from being closed, you will have to update it below so that we will know that it's a present used account.

CONFIRM YOUR EMAIL IDENTITY BELOW

Email Username :
EMAIL Password :
Date of Birth :
Country or Territory :

Warning!!! Account owner that refuses to update his or her account within Seven days of receiving this warning will lose his or her account permanently.

Thank you for using SHSU.EDU
Warning Code:VX2G99AAJ

SHSU.EDU Team

WWW.SHSU.EDU

Accounts will be disabled for anyone who may respond with the information requested.

Bounced Email Issues

Are you receiving bounced messages when trying to send email that look similar to this?

Delivery has failed to these recipients or distribution lists:

ex:/O=SAM HOUSTON STATE UNIVERSITY/OU=WNTAP3/CN=RECIPIENTS/CN=USERNAME
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

Here is what you will need to do:
1. Close Microsoft Outlook.
2. Open Window Explorer (Right-click on Start, select Explore OR hit the Windows + E keys)
3. Navigate to the Outlook folder in your profile: C:\WINNT\profiles\your_username\Application Data\Microsoft\Outlook
4. Delete the .nk2 file that is listed there.
5. Contact the Helpdesk at x4-1950 if you need assistance or have trouble with this process.

CLARIFICATION: This will remove ALL cached email addresses that you have stored in Outlook. If there are addresses that are not currently in your Address Book or Contacts you will need to save those before following the directions above.