System Downtime

A number of the SHSU administrative computing systems (including SamMenu, Nell, SamWeb) will be unavailable this evening, October 16th starting at 6 pm as we continue upgrading the servers.

Nell Downtime 10/02/2009

Friday, October 2nd, after 6pm we will bringing the NELL system down to
perform hardware upgrades. We do not have a time line on how long the
system will be unavailable but will send notification out as soon as it is
back online.

Thank you,
Computer Services Systems Team

Scheduled Maintenance

Friday night, July 24th, the UCS-Systems department will be replacing a switch. This will cause computer and telephone outages for the following locations: Bank of America, Farrington, Estill, Evans, Thomason, AB2, Sam Houston Museum, Walker Education Center, Marks Administration, Dan Rather, CHSS, and Sam South.

This switchover will also impact all analog gateways which means fax machines, credit card machines, fire alarms and any analog phones will be down. The outage will last from approximately 6 pm till 7 pm.

There will also be a scheduled downtime on the 24th from 6 pm to 9 pm affecting all Administrative menus (Nell, SamMenu, SamWeb) and Banner.

REMINDER: Server Room Maintenance 5/23

As mentioned in the IR Update this month, we will be performing maintenance in our Server Room. Please see the article from this month's IR Update below.

Semester Break

As we mention each month in the Update, the weekend after graduation is set aside for major maintenance for the information technology infrastructure. Outages may occur from Friday, 5/22, at 6 p.m. till Memorial Day, 5/25, at 8 a.m.

The AB1 Data Center will be down Saturday, 5/23. This planned outage will include Blackboard, Nell, SamWeb, SamMenu, Exchange mail, telephones, and all other campus-wide IT systems. We will be working with McCaffety Electric and Strike ProTech: to complete a number of items, such as:

* Installation of new Data Center firewalls
* Testing of Emergency Power Off system
* Testing of fire suppression system
* Server IP addressing changes

Please just enjoy your holiday weekend and take a break!

System Downtime August 15th - 17th

As mentioned in the IR Update this month, system maintenance will occur starting at 6pm on August 15th until midnight on August 17th. During this time the SHSU computer systems and telephone services will be sporadically unavailable.

REMINDER: Blackboard Downtime

Blackboard will be down for maintenance and upgrading from May 20th until May 27th. If you are teaching a mini-mester course and need access to Blackboard during this time, please contact our Blackboard team if you have not done so already.