New Temporary Admin Access Policy

Hello all,

As always, the IR Update contains a lot of useful information for the campus community. I did want to call your attention to one specific artcle in this month's update since it does refer to a policy change.

Sticking to Business

We are continuing to streamline functions to ensure we can meet the business needs of the campus. Therefore, temporary administrative access will only be granted for University-related installations. This will help reduce staff time in granting and monitoring these privilege changes and will also lower the risk that University machines are compromised by non-essential software.

We want to encourage you to take a moment to read the IR Update each month.

Have a great week!

Mac Leopard OS

You may have seen in the IR Update that Computer Services will be purchasing the new Leopard OS for university-owned Macintoshes. Here is an update on where we are with this project.

We have received the quote for the software and will be ordering it soon. Purchasing the software is not the what takes so long in the process of getting it to you, the student or faculty/staff member, it's the testing that we must do to make sure that it works as best as it can for you.

We are already aware that Adobe Photoshop CS2 will not work with Leopard, so that is one issue that will need to be addressed. If you are currently using this software, you will need to purchase CS3 from your departmental funds. You can place a workorder for this purchase. If you know of anything else that we may need to keep an eye on in our testing, please post a comment or email us to let us know.

Thank you for your patience as we work to get you new and exciting things to work with.

Ejecting a stuck CD from a Macintosh

Every once in a while you'll run into an uncooperative CD, DVD, or super drive on your Macintosh. Here are a few ways that you can "force" eject a CD.
	1. Drag the CD/DVD icon to the Trash. 2. Hit the Eject button or hold down the F12 key. 3. From Terminal, type "drutil tray eject" 4. Restart the computer. 5. Restart the computer while holding down the mouse button or F12 key. 6. While restarting, hold down the Apple + Option + o + f keys. At the prompt type "eject cd" 7. When all else fails, place a workorder.