New Computer Accounts

Any computer account that is created starting today will automatically have an Exchange email account and will not have access to SamMail or IMAP email. Email will need to be checked by clicking on the "Exchange Mail" link from the main page of the SHSU website when off campus.

Please contact the Helpdesk with any questions you may have.

SecureCRT

SecureCRT is scheduled to be deployed to campus on 7/3 at 7pm. This will affect those of you who use CRT for connecting to Nell.

REMINDER: Those who are still using unxmail/IMAP in the following buildings will be switched to Exchange accounts today: AB1, Criminal Justice Center, University Hotel, Lee Drain, Kirkley, and the Health Center.

Guide for setting up Outlook for Exchange: http://www.shsu.edu/exchangesetup

Exchange & VoIP: July 1 - July 17

Here's what is coming up next.

Faculty and Staff that have not yet been migrated to Exchange 2007 will be moved on the following dates:

• July 1: AB1, Criminal Justice Center, Hotel, Lee Drain Building, Kirkley, Administration Building, and Health Center.
• July 2: Newton Gresham Library, Music, University Theater Center, Smith-Hutson, Estill Classroom Building, Art, South Paw, Coliseum, East Plant, Field House, Softball, Baseball, and Weight Training facilities
• July 3: AB4, Evans, Austin Hall, Peabody Library, Thomason, West Plant, Residence Life, Lee Drain Annex, Farrington, AB2, Museum, Walker Education Center, and Sam South
• July 7: Lowman Student Center, Teacher Education Center, Counselor Education Center, AB3, and Dan Rather Communications

As a reminder we do have a guide for setting up your new Exchange account in Outlook. You will also need to keep in mind your new quota.

---

Those extensions still on the Meridian system will be converted to the new VoIP system on the following dates:

• July 3: AB1
  
• July 7: Criminal Justice Center, and University Hotel
  
• July 8:Lee Drain Building, Kirkley, Administration Building, and Health Center.
• July 9: Newton Gresham Library, Music, University Theater Center, and Estill Classroom Building
  
• July 10: Art, Evans, South Paw, Coliseum, East Plant, Field House, Softball, Baseball, and Weight Training facilities
• July 14: AB4, Austin Hall, Peabody Library, Thomason, West Plant, and Residence Life
• July 15: Lee Drain Annex, Farrington, AB2, Museum, Walker Education Center, and Sam South
• July 16: Lowman Student Center, Teacher Education Center, and Counselor Education Center
• July 17: AB3 and Dan Rather Communications
• July 18: Smith-Hutson
  

You can view our training guides for the new Cisco Phones through our Software Guides pages. We are also looking to hold a few training classes in the coming weeks, so look for more information to come in the IR Update or right here on the Helpdesk Blog.

Exchange 2007 & VoIP Voicemail Feature

We have started transitioning phone services to our new VoIP system. Those of you who have been transitioned to the Exchange 2007 mail server and the new VoIP system will notice a new change in Outlook.

Click on the Tools menu and select Options. You will then see the Options dialog box.



Click on the Voice Mail tab.



If you forget your voice mail PIN, you will find an option to request a reset. You will also see an option to change your outgoing greeting on your phone.

We also have a few tutorials available on our software guides page for the new phone system and the Cisco Handsets. We encourage you to check them out.