Systems Department Staff

Grady Mangum Grady Mangum
Director Computer Services-Systems
mangum@shsu.edu
(936) 294-3974
Grady is responsible for the Systems and Telecommunications area of Computer Services. This area includes the delivery, security, and operational reliability, of university-wide telecommunications, network, server, and data center infrastructure services that are required to support the teaching, learning, research, and administrative functions of Sam Houston State University.
Betty Brewer Betty Brewer
Telecommunication Specialist I
brewer@shsu.edu
(936) 294-3777

Responsible for telephone and cable billing and programming setups. Betty is the University liaison with Cox Cable, SBC and special event teams such as Fox-SW or ESPN. Betty has been with SHSU since 1985.
James Horn James Horn
Systems Analyst III
horn@shsu.edu
(936) 294-1042

Manages the administrative computing system, Nell, the Exchange mail server, the Mailing list on Unxmail, and the Telephone System. James started working for SHSU in June 1982 as a lab assistant for the lab in AB1. From there he became a Student Operator, Systems Programmer, where he was hired full-time in Oct 1985. He has a BS in CS from SHSU and graduated in May of 1984.
Andrew Jahnke Andrew Jahnke
Systems Analyst II
afj001@shsu.edu
(936) 294-4218

Andrew is in charge of software installations for the campus. Andrew is an SHSU undergraduate majoring in Management Information Systems.
Ronald Whitlock Ronald Whitlock
Network Analyst Coordinator
ucs_rlw@shsu.edu
(936) 294-3133

Responsible for campus network infrastructure. Ronnie received his bachelor's degree from SHSU in 2001 and his master's degree in Business Administration from SHSU in December 2005. Ronnie started working in the Computer Services department while a student.
Rob Marti Rob Marti
Systems Analyst II
rjm002@shsu.edu
(936) 294-3804

Responsible for assisting with the Linux servers.
Jason Fuermann Jason Fuermann
Network Analyst II
jbf005@shsu.edu
(936) 294-4140
Responsible for IP phone system. Jason started with the Computer Services department as a student worker in 2004. Received his Bachelors degree in Computer Science in 2006 from SHSU.
Tom Dewing

Tom Dewing
System Analyst I
TED001@shsu.edu
(936) 294-3557

Thomas Dewing has joined the UCS-Systems Department as a system administrator. Thomas is finishing up his Bachelor of Science degree in Computing Science here at SHSU. Thomas has just been honored as one of the members of SHSU's first-place team in the Defense Cyber Crime Center Digital Forensics Challenge!

Norman Laske Norman Laskie
Systems Analyst II
nwl002@shsu.edu
(936) 294-4774

Responsible for Macintosh system administration and assists the linux team in linux system administration.
Rick Gattis Rick Gattis
Systems Analyst II
rlg008@shsu.edu
(936) 294-3557


Rick is an SHSU undergraduate. Rick transferred to Computer Services from the Physical Plant in August 2005.
Adam Miller Adam Miller
Systems Analyst I
ajm023@shsu.edu
(936) 294-2325

Adam is responsible for assisting with management, maintenance, and deployment of GNU/Linux servers for campus use. Adam currently has his Undergraduate degree in Computer Science and is currently attending Sam Houston State for his Masters Degree in Computer and Information Science.

Steven Frey Steven Frey
Systems Analyst Coordinator
saf001@shsu.edu
(936) 294-2739
Steven has worked in the IT field for K-12 and Higher Education institutions since 1997, and after earning his Bachelor of Science in Computer Science from SHSU in 2000, Steven took a full-time position with Computer Services as a systems administrator responsible for Windows server administration and software deployment.  In 2006, he received his Master of Science in Digital Forensics from SHSU and is now responsible for overseeing the Systems area which comprises of the Systems Administration and Managed Applications teams.
Anne Robbins Anne Robbins
Systems Analyst IV
arobbins@shsu.edu
(936) 294-2469

Anne worked as a student worker while earning her degree at SHSU. After graduating in 2000 she has worked for small, medium, and large public and private corporations in Washington DC and in the Houston area. She is now responsible for the Microsoft Windows servers throughout the university.
Anne Robbins Tim McGuffin
Information Security Analyst
ucs_tim@shsu.edu
(936) 294-4190

Responsible for Systems Administration and security. Tim has been with Computer Services since October of '98, and have been full time since June of 2001. He completed the CompTIA A+ Certification in March of '98 and the Cisco CCNA exam in December 2001. He received his BS in IT/Electronics with a minor in Chemistry in 2003, and his Master's degree in Digital Forensics.
Marcus Keeling

Marcus Keeling
Network Analyst I
mwk001@shsu.edu
936-294-1152

Marcus Keeling joined the systems department as a network administrator. Marcus is responsible for campus network infrastructure. Marcus started with the Computer Services department as a student worker in 2006. He is currently working on his Undergraduate degree in Management Information Systems.

Dustin Thornton Dustin Thornton
Computer Operations Supervisor II
ucs_dct@shsu.edu
936-294-3650

Dustin's primary responsibility is the 24/7 Operations support. He assists with the Helpdesk and the switchboard. Dustin is also responsible for creating visitor accounts. Dustin graduated with a B.A. in History and a minor in Computer Science from SHSU in 2002 and is currently taking graduate coursework. Dustin has worked for Computer Services since 2001.
Khris Coffey

Khris Coffey
Computer Operations Supervisor I
KKC005@shsu.edu
(936) 294-3373

 

 

 

 


Wes Jones

Wes Jones
Network Analyst I
gwj002@shsu.edu
(936) 294-2666

 

 

 

Responsibilities related to network infrastructure support and optimization of our  VoIP phone system and IP surveillance systems. 


Matt Taylor

Matt Taylor
Network Analyst I
stdmjt16@shsu.edu
(936) 294-3955

 

 

 

 

 


Steven Williams

Steven Williams
Network Analyst I

 

 

 

 

 


Matthew Major

Matthew Major
Computer Maintenance Supervisor
mcm007@shsu.edu
936-294-4976

Matthew has a bachelor's degree from SHSU in Industrial Technology- Electronics, with a minor in MIS.  Matthew is responsible for the maintenance team, and assists in managing the student workers for that area.

Joel Ahumada

Joel Ahumada
Computer Systems
Technician
jxa007@shsu.edu
936-294-3665

Joel is working on his Bachelors in Industrial Technology - Electronics, with a minor in Computer Science.  Joel shares responsibilities with Matthew in the maintenance shop.  He assists with the management of student technicians and every day operation.

Cory Arnold


Cory Arnold
System Analyst I
cha003@shsu.edu
936-294-2326

 

 

 

 

 


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If you have questions about the SHSU Computer Services, please contact us at:

Computer Services
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449
Phone: (936) 294-1950
Email: helpdesk@shsu.edu
Fax: (936) 294-1231