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IT@Sam Services - Web Page Updates

Steps to take:

  1. Contact webdev for an update.

  2. View the Tech guide on updating your site.
  3. Check your work-order status.

Service: Web Page Updates




Provide update services for webpages hosted on campus servers.

Standard Service Features

  • Update Errors
  • Upload Files & Changes to Websites.

Optional Service Features


Delivery Scope

SHSU campus-wide, Departmental websites & Main SHSU site.

Delivery Channels

  • SHSU work-order system.

Service Hours

M-F 8am - 5pm excluding holidays.

S-Sun - Emergency Only

User Requirements

  • Be a current SHSU employee.
  • Approval of the Website Editor for the page being updated.

Service Initiation

This service is obtained by submitting a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs


Optional Costs


Service Targets

Targets of this service are:

  • 24hr response time on all request.
  • Work completed within 2 business days.

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Sam Houston State University | Huntsville, Texas 77341 | (936) 294-1111 | (866) BEARKAT Member TSUS
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