IT@Sam Service Catalog

Service: Web Development

Status

LIVE

Description

Development of Web pages to meet University needs. Creation of websites that meet all guidelines of the University and the State of Texas.

Standard Service Features

• SADA accessible webpages.
• Ability to update pages in Contribute or WebCMS
• Provide Marketing and communication about the department.

Optional Service Features

None

Delivery Scope

SHSU Departments, Department Sponsored Organizations, Special Events and Programs.

Delivery Channels

• Web Browser

Service Hours

24 hours a day, 7 days a week including holidays.

User Requirements

• SHSU Department or Program

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

• 99.9% uptime, not including scheduled change outages.
• Restore service upon non-planned service outage.
• Meet ADA standards
• Provide accurate information to University website visitors.