• SamWeb iconSamWeb
  • My Sam iconMy Sam
  • E-mail iconE-mail
  • SHSUOnline | Blackboard

Fast Links

IT@Sam Service Catalog

Service: Visitor Accounts

Status

LIVE

Description

Provides accounts fo visitors to the university that need more access then guest wireless.

Standard Service Features

  • Visitor Account
  • Contractor Account

Optional Service Features

None.

Delivery Scope

SHSU campus-wide.

Delivery Channels

  • Accounts can be requested at the Service Desk.
  • Use of account on SHSU network.

Service Hours

24 hours a day, 7 days a week including holidays.

User Requirements

  • Be a current SHSU employee, student, alumni, or retiree.
  • A working network connection.
  • An Internet ready, working desktop or laptop connected to the campus network
  • Active computer account.

Service Initiation

This service is obtained by request through the IT@Sam Work Order System.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

  • 99.9% uptime, not including scheduled change outages.
  • Restore service upon non-planned service outage.


Sam Houston State Logo

Sam Houston State University | Huntsville, Texas 77341 | (936) 294-1111 | (866) BEARKAT Member TSUS
© Copyright Sam Houston State University | All rights reserved. | Contact Web Editor