Service: Training Guides
Standard Service Features
Optional Service Features
M -F 8:00am - 5:00pm
- Be a current SHSU employee, student, alumni, or retiree.
- A working network connection.
- An Internet ready, working desktop or laptop connected to the campus network
- Active computer account.
This service is obtained by requesting access with a work-order.
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.