SamWeb
My Sam
E-mail
Steps to take:
Service: Training Guides
Status
AVAILABLE
Description
Standard Service Features
Optional Service Features
Delivery Scope
SHSU campus-wide.
Delivery Channels
Service Hours
M -F 8:00am - 5:00pm
User Requirements
- Be a current SHSU employee, student, alumni, or retiree.
- A working network connection.
- An Internet ready, working desktop or laptop connected to the campus network
- Active computer account.
Service Initiation
This service is obtained by requesting access with a work-order.
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.
