Service: Tech Shop
Provides support for all SHSU owned equipment such as PCs, Macs, printer, scanners, harddrives, and tablets.
Standard Service Features
- Basic troubleshooting
- RMA services were applicable
Optional Service Features
- Client Services Service Desk
- Client Services Tech Shop
Monday – Friday, 8am – 5pm
- Be a current SHSU employee, student, alumni, or retiree.
- Active computer account.
This service is obtained by requesting access with a work-order.
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.